Top notch hotel..all inclusive only way to go..the place can't be faulted food excellent..will definitely be back again
Anthony William
2026 年 5 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Daniel
2023 年 8 月 9 日
良かった点 : 設備とサービス
Amazing hotel. We’ll be back!
Daniel
2023 年 8 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Lauren
2023 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス
Not worth the money
Rooms were nice but very disappointing food
Pools close early (before 7pm)
Some wear and tear around hotel already
Did not feel like 5star quality
Too expensive for what it is
Lauren
2023 年 9 月に 6 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2021 年 7 月 11 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Poor for 5-star
The hotel was lovely however the standard and service was not reflective of a 5-star hotel. Curtains were hanging off in bedroom, staff clueless when asked any questions or for advice, could not get a spa app and when we did they were drilling in the room next door throughout. Bottles in the room were metal capped (no bottle opener provided) towels in room not refreshed for 2/3 days. Lifts broken throughout stay (with baby and pram) minibar not stocked according to minibar menu.
宿泊されたお客様
2021 年 7 月に 5 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
john michael
2023 年 8 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
After finding out there had been a break in in my room. I was not moved and spent the rest of my stay in an unsafe room.
Management did nothing to resolve the matter and have done nothing since. It was quiet during my stay and could have moved rooms easily. I have no idea why they were reluctant to move me but I almost checked out but my wife convinced me otherwise that the hotel would do the right thing.
On this case they didn’t and they fell very short of the mark of what is expected of a 5 start resort…
john michael
宿泊者限定の口コミ
6/10 (普通)
Linda
2023 年 9 月 18 日
気になった点 : 清潔度、スタッフとサービス
There was a strong stench of raw sewage in our room which was coming through the air conditioning. This was sickening & resulted in us having to turn it off.At breakfast I asked for earl grey tea & was told they don’t have it. I told the waitress that we do actually have it in our room. But she still claimed they don’t have it. The fact that they did have it on site begs the question why the waitress couldn’t provide it for me?