2/10 (非常に不満)
Holly
グループ旅行
2024 年 9 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an old, very used motel. There is no elevator. Real metal keys. Bill the night manager was very nice. However, he knew the toilet in our room didn’t work properly. The room should not have been booked at all but with my luck I get stuck in this musty old room. The whole town of Anacortes was booked due to a motorcycle run through the area and a concert at the casino. When we realize the toilet doesn’t flush I went downstairs to find the nice man that greeted me, Bill. He follows me up to the room and has a bucket in his hand. He knew the back of the toilet needed water so it could flush. He is demonstrating how to do this because there are no more rooms. The toilet was dirty. My girlfriends and I had to replace the water in the back of the toilet every time we had to use it. A broken toilet is unacceptable. This room should have never been rented out to anyone. But that didn’t stop the owner, Tony from booking up his whole very old dirty motel. I would expect Expedia to give me a full refund.
Holly
2024 年 9 月に 1 泊滞在