Dear Atsushi, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. We want you to know that your satisfaction is our priority, and as confirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

Dear Masayuki, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments with our team to take appropriate action. We are sorry that your room was short of spotless, as this is not up to our standards at all. We wish we had known so our team would have found a solution on time. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Masakatsu, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Marylin

Dear guest, we are happy to hear you liked our location and our excellent service provided to you by our staff. Thank you for sharing your experience, and we cannot wait to welcome you back! Kind Regards,

Dear Tetsuro, thank you for your review. We are glad to learn you enjoyed your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Thank you for taking the time to share your feedback. We are happy that you enjoyed the service of our Reception and Restaurant ream. I am sorry you were not satisfied with the cleaning & safety measures we have taken. To ensure your comfort and safety, to reduce contact points and water consumption, guests staying for more than one night will have their rooms cleaned every three days. However, we are happy to attend your room more often on request, and I apologise if you were not well informed about this. We usually include this information in the welcome letter given at arrival and display it on the TV's screen in the room. Do not hesitate to let us know if you need to use the minibar to store personal items the next time, we'll happy to help you with that. We hope to welcome you again and really wow you. Best Regards, Federica

Dear Christiaan, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

Dear Karen, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and staff. We look forward to welcoming you back. Kind regards, Marylin

Dear Deanna, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Jo Ann, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Olga

Dear Latha, thank you for taking the time to write a review. We truly appreciate your nice comments about location. We look forward to welcoming you back. Kind regards, Marylin

Dear Yvette, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Thank you for your nice comment, Jerry,We are so happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,

Dear Caryn, thank you for your feedback. We are sorry for the impact our lifts had on your experience, though we are hopeful it will not prevent you from staying with us again in the future. We look forward to welcoming you back again. Kind regards, Marylin

Dear Peter, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and that you liked our hotel and it's excellent location, as well as service. We look forward to welcome you back soon! Best wishes,

Dear Sandra, thank you for taking your time to give us your experience at our hotel. While we are delighted to hear that our staff provided you with great customer service, we are saddened to see that the value was not to your expectation. We would recommend you to sign up on our Radisson Reward membership programme for the latest deals which will give you access to lower/ better rates. Please feel free to have a look at our hotel website. Kind regards

Hello John, thank you for sharing your wonderful review. I'm very delighted our team members, Pierre and Alejandro gave you exceptional customer service during your stay. Delivering outstanding customer service is a top priority to us, so we are glad you were happy with the service the staff provided. They will be delighted to hear the feedback that you have given. We truly hope we can continue to impress you on your next stay. Best regards,

Dear Bhaveshree, thank you for your feedback. We are happy you enjoyed your stay with us and enjoyed the facilities. We hope to welcome you back. Kind regards, Senami

Thank you Lynn for your feedback. We are happy you enjoyed your stay with us. See you again soon! Kind regards, Senami

Thank you Amanda for your feedback. We are delighted you had a great stay with us. See you again soon! Kind regards, Senami

Thank you for sharing your feedback, Nina. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards,

Dear FranciscoWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Reece