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コレンドン アパートメンツ アムステルダム スキポール エアポート ホテルの口コミ

4 out of 5
コレンドン アパートメンツ アムステルダム スキポール エアポート ホテル
285 Schipholweg, Badhoevedorp, NH

口コミ

8.6

非常に良い

評価 10 - 252 件の口コミ中 135 件が非常に良い" "
評価 8 - 252 件の口コミ中 77 件が良い" "
評価 6 - 252 件の口コミ中 21 件が普通" "
評価 4 - 252 件の口コミ中 6 件が不満" "
評価 2 - 252 件の口コミ中 13 件が非常に不満" "

8.8/10

清潔度

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Karin

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
おへやかわいすぎ ベッドの横に机あってその向こうにキッチンだから、ゴロゴロしながらお菓子パーティーとかできちゃう
2024 年 1 月に 2 泊滞在

8/10 (良い)

AYAKO

2023 年 7 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Ayako,Thank you for rating us! I hope to see you back soon.With kind regards,Jason

10/10 (非常に良い)

Rikiya

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 10 月に 5 泊滞在

2/10 (非常に不満)

Murakami

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Misa

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Sheldon

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property with lots to be done, attractive views and lots of options were meals are offered. Safe and close to lits on-going.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

KEVIN

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Duriad

良かった点 : 清潔度、施設のコンディションと設備
Everything is ok
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Maria

良かった点 : 清潔度、施設のコンディションと設備
Yassem made a difficult situation for my mother and myself bearable. We left the Netherlands early due to her my mother’s pneumonia. He assisted us with trying to find a physician as well as transport to the airport. When the driver did not arrive on time, Yassem drove us himself. He assist ed with the loading of heavy luggage as well as removing it. The hank you so much Yassem for going he extra mile!!!!
2024 年 4 月に 20 泊滞在

6/10 (普通)

On Kei Angel

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Leftover food was found inside the microwave oven. According to staff, no plastic bags for rubbish bins, the so-called Marriott Standard. Poor housekeeping, with no cleaning until filing a formal complaint. Complimentary breakfast and fruit plate were given after I repeatedly complained (5 times in 3 days for a 5-night stay) to front desk staff due to multiple housekeeping issues. Disappointed with such standard of service by an international hotel group.
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Vir

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome option for a hotel near the airport with many conviencies thought off and included in the property.
2024 年 4 月に 1 泊滞在
Jofriedeからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you, Vir!

8/10 (良い)

Betty

2024 年 4 月に 1 泊滞在

8/10 (良い)

Larissa

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Sofa sehr durchgelegen und unbequem
2024 年 3 月に 4 泊滞在

6/10 (普通)

Amy

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
The overall property was nice. The pool was great. The hotel portion is nicer then the apartments. There was no soap to wash dishes, only one dishwasher tablet, which seemed unreasonable to wash a few plates in a full dishwasher after our one night stay. I questioned the cleanliness of the cutlery, as we had to clean a few prior to using. The room smelt and there were stains on the comforter. There was no shampoo or conditioner in the apartments. Overall fine, but i would stay in the hotel portion next time over the apartments.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Katrin

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Das Hotel an sich ist gut. Das Personal freundlich. Leider war vorher nicht klar, dass eine Kaution bezahlt werden muss. Und die Kosten für den Parkplatz sind utopisch hoch. Habe für 2 Tage fast 50 ^Euro bezahlt. Das grenzt an Abzocke.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Carla

良かった点 : 客室の快適度
気になった点 : 清潔度
Bad experiencw
The hotel has every potential of an excellent place. It is nice modern has a lot of facilities but the service is bad. Staff is friendly but they dont know what going on. They keep say oh sorry sorry but nothing improves. All the time we had to beg for housekeeping. If they came they just make up the beds a little. They dont speak english or dutch. If you tell or ask something they stare at you like an allien. Very bad. We will not stay there again. There are much better options around the airport.
2024 年 2 月に 7 泊滞在
Jofriedeからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Carla,Thank you for your feedback. I am sorry to read that your stay wasn't up to your expectations. Your experience has been shared with the related departments for review and improvement. I can confirm that not the entire housekeeping staff speaks Dutch or English, therefor we have supervisors in every building who do and for requests about cleaning, our reception is 24/7 at your service.I truly regret the fact that you don't want to stay with us anymore. Please trust that we take your comments seriously and use them for improvement.With kind regards,

2/10 (非常に不満)

christopher

2024 年 2 月に 2 泊滞在

8/10 (良い)

Roseline

出張
良かった点 : 清潔度、客室の快適度
Bien situé proche de Schipol
hotel très proche de l'aéroport d'amsterdam, confortable et bien équipé avec navette pour l'aéroport.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Fabian

良かった点 : 施設のコンディションと設備
Wie konnten erst später 1 stunde später im hotel einchecken da das hotel zimmer angeblich stark verunreinigt war vom vorherigem gast. Wir haben ein zimmer mit 4 personen gebucht. Im zimmer waren aber nur 2 betten. Nach viel hin und her wurden uns zwei klappbetten ins zimmer gestellt
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Faisal

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Bercengy

家族旅行
良かった点 : 清潔度、客室の快適度
Séjour fort agréable
Établissement confortable et bien décoré pendant la période de fêtes de fin d’année. Navette gratuite de l’aéroport à l’hôtel très pratique. Nous avons profité aussi de la piscine et de la salle de sport. Je recommande
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Mijke van

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
Det var et super godt ophold, dog var der lidt problemer med kommunikation, hvor de havde trukket nogle penge de ikke skulle. Det blev løst og pengene blev returneret. Vi fik også et værelse forkert, da vi fik tildelt et 2-mands værelse til 4 personer. Det blev også løst, heldigvis.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Milos

家族旅行
良かった点 : 施設のコンディションと設備
Very nice quiet and spacious rooms with comfortable beds. Unfortunately, the location is so far out from everything that you are captive to the Corendon restaurant, which is buffet style, constantly crowded and requires reservations for rather mediocre food.
2023 年 12 月に 1 泊滞在

8/10 (良い)

David

2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Fatima

2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Ryan

2023 年 11 月に 5 泊滞在

8/10 (良い)

Tom

出張, カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Comfortable clean rooms. Rather chaotic management. Limited food in and around hotel.
2023 年 11 月に 5 泊滞在
Jofriedeからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Tom,Thank you for reviewing us. I am sorry to read that we were not entirely able to meet your expectations. We are currently renovating, so I hope the next time you would choose our hotel, everything will be fully to your expectations.With kind regards

8/10 (良い)

Baris

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The accommodation was nicely decorated and very clean. Unfortunately, the location was not so good; it took a long time to reach the city center (about 40 minutes). The check-in process was a disaster due to the employee Gyorgy. He denied us our already booked quadruple room and wanted to assign us two double rooms because he claimed there were no more available. After an hour-long discussion, colleague Kandi assisted us and found a quadruple room, which is strange considering Gyorgy claimed there were none left. He was extremely unprofessional, unempathetic, and arrogant. Kandi handled the situation well and was professional.
2023 年 11 月に 3 泊滞在
Jofriedeからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Baris, Thank you for sharing your experience with us. I am sorry to read that the check-in didn't went in a pleasant way. Sometimes it occurs that we can't provide the reserved room. If we know it in advance, we contact the guest to discuss the alternatives. When it happens on the day itself, we are obliged to give a similar or better room, and if needed with a compensation. We were indeed short on Quad Apartments, so we had to choose some reservations (with 4 adults) and offer them 2 twin rooms in our main building. In this case it is better than reserved, because the 2 rooms are more expensive than the apartment, more space and two bathrooms instead of 1. When there are other reasons for choosing apartments, we try to find a solution on the spot. Gyorgy just followed the steps of procedure, which was prepared for your reservation. I can assure you that we do this only when there is no other option. It is possible that there was an unexpected check-out that popped up. I am happy that Kandi noticed it and was able to offer it to you. I hope you enjoyed your stay and I will personally thank Kandi for her professional handling. I hope to have the pleasure of welcoming you again the next time you'll be visiting the Netherlands. With kind regards, Jofriede Guest Relations

10/10 (非常に良い)

Nadeem

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 2 泊滞在
Jasonからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Nadeem,Thank you for rating us! I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 (非常に良い)

Analia

2023 年 11 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Analia,Thank you for rating us! I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

8/10 (良い)

Maureen

グループ旅行
良かった点 : 清潔度、客室の快適度
Convenient, helpful and friendly
We had originally booked an apartment for four of us to stay in as we were celebrating a 50th birthday. When we came to check in we were told “sorry, we have double booked you and you now have 2 separate rooms, but they are near to each other”. We were so disappointed, but not much we could do as no more rooms were available. When we went to our rooms they couldn’t have been any further apart ! It was now late, so I left my grumbling to the morning and spoke to Jill the receptionist who was absolutely marvellous and so helpful and apologetic. We were given breakfast vouchers for the inconvenience. Overall we would all stay here again, the hotel and apartments were comfortable, the staff were very helpful and friendly, the free shuttle bus that runs every 15 minutes took us straight to airport where we were able to get the train straight into central Amsterdam. Would recommend
2023 年 10 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Maureen,Thank you for your review. I am sorry to read that we needed to provide you with 2 rooms instead of one. I hope you have enjoyed your stay with us during your 50th birthday! I will pass your review to our colleague Jill. Please let us know next time before you are planning to visit us again. I hope to have the opportunity to welcome you back next time.With kind regards,Jason

8/10 (良い)

Evangeline

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 4 泊滞在
Donnaからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you, Evangeline!

10/10 (非常に良い)

Joanne

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We only stayed one night. Very convenient, hotel shuttle available, nice room, comfortable and clean. Would definitely stay again.
2023 年 9 月に 1 泊滞在
Jofriedeからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you, Joanne, for your kind words.We look forward to welcoming you again.

10/10 (非常に良い)

Sanela

2023 年 10 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you, Sanela.

2/10 (非常に不満)

Chiacheng

2023 年 10 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Chiacheng,Thank you for your rating. Could you please contact the hotel and inform us about your experience and feedback. We would really appreciate it. With kind regards,Jason

8/10 (良い)

Cooper

グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Cooper,Thank you for rating us. I hope to have the pleasure to welcome you back next time.With kind regards,Jason

4/10 (不満)

Suliman

良かった点 : 清潔度、客室の快適度
Das Bett und das Schlafsofa war eine absolute Katastrophe und Frechheit
2023 年 9 月に 2 泊滞在
Jasonからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Suliman,Thank you for writing us a review. I am sorry to read that you didn't like our beds. I hope you have had a good stay overall.With kind regards,Jason

10/10 (非常に良い)

Juan sebastian

良かった点 : 清潔度、施設のコンディションと設備
Its god to trip
2023 年 8 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Juan,Thank you for rating us. I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 (非常に良い)

Tu Hung

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 3 泊滞在
Jofriede from Guest Relationsからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you so much, Tu Hung!We hope to have the pleasure of welcoming you again.

10/10 (非常に良い)

Gerardo

2023 年 8 月に 1 泊滞在
Jasonからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Gerardo,Thank you for rating us! I hope to have the opportunity to welcome you back next time.With kind regards,Jason

8/10 (良い)

Rhian

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place to stay with handy bus shuttle to and from the airport. Big apartment room with full kitchen was great. Only small piece of feedback would be to equip the room to make cooking in the kitchen a little easier - oven mits, cloth, oven safe dish etc... Other than that everything was wonderful.
Jasonからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Charles,Thank your for your review. I am happy to read that you have enjoyed your stay with us. Thank you very much for your feedback. We take this for improvement in our services. I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 (非常に良い)

Aurélie

家族旅行
Établissement au top du top 👌
2023 年 8 月に 2 泊滞在
Jasonからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Aurelie,Thank you for your review. I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 (非常に良い)

PETYA

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Louiseからの返信 (投稿日 : 2023 年 8 月 16 日)
Thank you for your review.

6/10 (普通)

Nisha

家族旅行
良かった点 : 客室の快適度
Excelled and Disappointed
We did two visit with a break in between - Day 1-3 - perfect (not spotless and roof is dirty) but general was very good, and bigger than expected - the spa was lovely and the free shuttle service really helped The 2nd 4 days was disappointing, dishwasher didnt work for almost the entire time which meant I couldnt cook . Asked for soap and sponge which took 3 days to arrive
2023 年 8 月に 4 泊滞在
Jofriede from Guest Relationsからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Nisha,I am sorry to read that the second stay was not to your expectations. I went through our internal reports and noticed that you mentioned it several times. I can also see that at the 10th and the 11th of August Maintenance 'fixed' the dishwasher, but apparently you still couldn't use it. Reception offered you free breakfast as a compensation and apology. Please trust that I will discuss this matter in our management meeting, to make sure those things will be handled more accurate in the future. Therefor I want to thank you for your feedback, this gives us clear insights how to improve our service and efficiency.The welcome packages (sponge, cloth, soap) were temporarely out of stock, Our apologies for the inconvenience that might have been caused.Despite the fact that we did not make a good impression on your second stay, I do hope that you will choose us again whenever you'll be visiting Amsterdam again, trusting that we will improve our service.With kind regards,Jofriede

10/10 (非常に良い)

FRANKLIN

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 5 泊滞在
Louiseからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for your review. I am happy to read that you have enjoyed your stay with us. I hope we will have the pleasure to welcome you again!With kind regards,LouiseGuest Relations

8/10 (良い)

Cindy

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Louiseからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for your review.

6/10 (普通)

ESTER

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect holidays with Family, big kitchen and comfortable beds, very clean.
2023 年 8 月に 3 泊滞在
Louiseからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear ESTER,Thank you for your review! I hope we will have the pleasure to welcome you again.With kind regards,LouiseGuest Relations

10/10 (非常に良い)

Joachim

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Appartement quasiment neuf, très agréable et bien équipé
2023 年 8 月に 3 泊滞在
Louiseからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Joachim, Thank you for writing us a review. I am more than pleased to read that you have enjoyed your stay. I hope we will have the pleasure to welcome you again.With kind regards,LouiseGuest Relations

10/10 (非常に良い)

JOSE LUIS

家族旅行
良かった点 : 清潔度、客室の快適度
Para estar en familia.
Todo fue muy bien. El apartamento amplio y comodo.
2023 年 7 月に 8 泊滞在
Yubaからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Jose,We really appreciate for taking time to review us, and thank you once more for positive feedback.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!