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ザ リッツ カールトン アンマンの口コミ

5 out of 5
ザ リッツ カールトン アンマン
Amman, 5th Circle, Al Kindi Street, Amman

口コミ

9.6

最高に素晴らしい

評価 10 - 91 件の口コミ中 76 件が非常に良い" "
評価 8 - 91 件の口コミ中 9 件が良い" "
評価 6 - 91 件の口コミ中 2 件が普通" "
評価 4 - 91 件の口コミ中 2 件が不満" "
評価 2 - 91 件の口コミ中 2 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.8/10

設備とサービス

9.8/10

施設のコンディションと設備

9.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Hiroko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
バーの音漏れが気になる
2023 年 4 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 5 月 5 日)
Dear Mr. Hiroko, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Shibli

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a fabulous stay there with every aspect anyone wish to have! Great staff great environment great property and outstanding service 👍
2024 年 3 月に 4 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Mr. Shibli, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Rami

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The best hotel in amman
2024 年 2 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Mr. Rami, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

juan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of the best hotels I stayed ever, if I ever come back to Jordan again I will definitely stay at the ritz again; the staff was amazing, it worths every penny!
2024 年 2 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Mr. Juan, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

algahani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mr. Al Gahani, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Mohammed

2024 年 1 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mr. Mohammad, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

ahmed

2024 年 1 月に 3 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mr. Ahmed, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Jamil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mr. Jamil, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Jamil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Amman
One of the best hotels I seen with customer service, very clean, definitely I’m going to stay there next trip
2023 年 11 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mr. Jamil, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Philip

2023 年 9 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Mr. Philip, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

6/10 (普通)

FIRAS

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Firas, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you may encountered during your recent stay with us. Please let me know if you will be able to send me you contact details for further details about your experience with us! Looking forward to welcoming you back in the near future.

10/10 (非常に良い)

Abdulhassan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Abdulhassan, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Amer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Amer, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

2/10 (非常に不満)

Asma

2023 年 8 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Ms. Asma, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you may encountered during your recent stay with us. Please let me know if you will be able to send me you contact details for further details about your experience with us! Looking forward to welcoming you back in the near future.

10/10 (非常に良い)

Balazs、Barbar

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best hotel in Amman. Amazing staff, great service & very comfortable rooms.
2023 年 11 月に 3 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Balazs, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Amin、Irbed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Amin, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Ayman

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simple immaculate
2023 年 10 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Mr. Ayman, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Nicola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Mr. Nicola, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Derek

2023 年 10 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Mr. Derek, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Recommended
2023 年 10 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Ms. Linda, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

Rayaan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BEST HOTEL EVER
This was one of the best hotels i have ever stayed at, if not the absolute best. We had a premier room, with a balcony with the most beautiful view. Aya (guest relations manager) helped me set everything up for me to propose to my girlfriend. She went above and beyond in helping organize everything and honestly made our trip the absolute best it could have been. Can not recommend this hotel any more, had the best night ever
2023 年 10 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Mr. Rayaan, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! We have shared your nice comments with Aya, our Guest Relations Supervisor, which she really appreciated it.Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommended, friendly staff, very clean
2023 年 10 月に 1 泊滞在
Dear Mr. Mohammad, Thank you for the delightful reからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Ms. Linda, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,,

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Ms. Linda, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean
2023 年 10 月に 2 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Ms. Linda, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Hanada、Tampa

良かった点 : 清潔度、スタッフとサービス
Wonderful and professional staff, special thanks to abdulaa, you made our day.
2023 年 9 月に 1 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Ms. Hanada, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

jamal

2023 年 9 月に 3 泊滞在
Rula Hamideh,Geust Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr. Jamal, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern and very clean. Would not hesitate to book again
2023 年 9 月に 2 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr. Paul, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Azzam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr. Azzam, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

8/10 (良い)

Milvus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel !
The place is fantastic, the staff very nice . My only complaint is that Hotels.com did not charge me and there was some confusion about the reservation . Totally Hotels.com fault, not the Ritz
2023 年 9 月に 2 泊滞在
Rula Hamideh,Guest Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr. Milvus, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! We were really concerned about the miscommunication with Hotels.com and we are delighted to learn that it has been fixed.Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Hani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a fantastic experience. The staff was extremely friendly. Gorgeous rooms and suites. Very clean! Highly recommend it
2023 年 9 月に 5 泊滞在
Rula Hamideh,Guests Relations&Club Lounge Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr. Hani, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

ahmad

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
2023 年 9 月に 3 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 9 日)
Dear Mr. Ahmad, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Paola

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best !
The best hotel in Amman today . Beautiful rooms, great staff, good restaurants ….
2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Paola, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Basma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Basma, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Alberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extraordinaria experiencia
Absolutamente recomendable, un Hotel extraordinario con un servicio único.
2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Alberto, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Sultana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A
2023 年 8 月に 2 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Ms. Sultana, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Ismail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
2023 年 8 月に 2 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Ismail, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Ehab

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One the best hotels in Jordan and the region
Very beautiful hotel, friendly professional staff. Spacious luxury rooms, wide range of restaurants, panoramic view from the room , kind welcoming and upgraded room without a hassle, quick procedure on check in and check out …. Really one of the best hotels in Jordan and the region Thanks Ritz Carlton
2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Ehab, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Jacob

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent visit! Wonderful staff! Beautiful facilities.
2023 年 8 月に 3 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Jacob, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Shahid

2023 年 8 月に 2 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Ms. Shahid, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

8/10 (良い)

hayder

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Hayder, Thank you for your review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations! Please let me know where we can we do better to make your future stays more special. Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Munir

2023 年 8 月に 1 泊滞在
Rula Hamideh,Guest Relation & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Munir, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Fadi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thx
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Fadi, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

Christy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about this hotel was exemplary! The views of Jordan from the rooms were beautiful! The pool area and the many restuarants/entertainment were also stunning. We will definitely stay again and highly recommend!
2023 年 6 月に 7 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Ms. Christy, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

8/10 (良い)

Fahad

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thanks to the staff, bothered my stay at the hotel is the internet, which was very bad.
2023 年 7 月に 4 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Fahad, Thank you for your review and for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience about the internet connection, I have shared your comment with our IT Director of look onto the issue! Looking forward to welcoming you back in the near future. Best Regards,

8/10 (良い)

Fahad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything in the hotel is beautiful and the staff are great except for the internet very bad.
2023 年 7 月に 3 泊滞在
Rula Hamideh,Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Fahad, Thank you for your review and for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience about the internet connection, I have shared your comment with our IT Director of look onto the issue! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

KUTEYBE

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Mr. Kuteybe, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

6/10 (普通)

christine

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bruyant à la piscine
Service pas digne d’un hôtel de luxe
2023 年 7 月に 4 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Ms. Christine, Thank you for taking the time to share your feedback. Out apologies for not meeting your expectations in your recent stay with us. May I have your contact details in order to have more details and have further discussion. Looking forward hearing back from you. Best regards,

10/10 (非常に良い)

Abdalla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing
2023 年 7 月に 8 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Mr. Abdalla, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,

10/10 (非常に良い)

mohammad

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the hotel the staff the valet everything was amazing very clean location is great 5 star all the way
2023 年 6 月に 7 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Mr. Mohammad, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards

10/10 (非常に良い)

Hakam

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
U can't beat the Ritz in Amman. Just make life easier and stay there. Great service and new facilties. It is just a tad too much security getting in and out. But security staff is accommodating and courteous.
2023 年 6 月に 2 泊滞在
Rula Hamideh-Guest Relations & Club Lounge Managerからの返信 (投稿日 : 2023 年 6 月 23 日)
Dear Mr. Hakam, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards,