Sand beaches, snorkling fanstastic pools, great spa. But choose renovated appartments because non renovated is below expected standard.
jean-françois
2023 年 8 月に 8 泊滞在
10/10 (非常に良い)
Dragana Savic
2023 年 8 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were pleasantly surprised how nice this hotel is. The grounds are huge and complex feel like little village. We had an issue the first night with not getting the room with sea view which we paid for, but the staff went out of their way to get that corrected and we were placed in a room with the sea view the next night. We were also given a voucher for lunch for 2 in French restaurant as for the inconvenience. Beach area is beautiful, water is crystal clear and warm. There are several pools around. Nature is beautiful. Buffet offers variety of option for everyone. Super convenient location, very close to village Sisi that has tons of restaurants, gift shops and activities. About 40 min away from Heraklion and Agias Nikolaos.
Dragana Savic
2023 年 8 月に 6 泊滞在
10/10 (非常に良い)
Norbert
2023 年 6 月 22 日
Norbert
2023 年 6 月に 7 泊滞在
6/10 (普通)
Camili
2023 年 4 月 17 日
良かった点 : 清潔度
気になった点 : 客室の快適度
Très vielles chambres et déco- de qualité 3 étoiles. Un seul resto buffet - aucun resto à la carte le soir pour varier. Aucune activité aquatique à la plage. Aucune navette vers les villes plus proche (l’hôtel est très isolé -accès difficile sans taxi ou voiture).
L’avantage: grand resort avec 2 grandes piscines et vue sur les montagnes et la mer.
The renovated room is lovely. The resort is not. I have never stayed in such an unwelcoming resort. There are many people staying here - it’s enormous & there are just not enough staff. They are harassed & rude. They all defend the huge number of ‘rules’ that exist & have no interest in actually serving their guests. The customer is never right. It doesn’t feel like a relaxing vacation, it feels like school.
Where to begin? The drinking water in the cafeteria is turned off after breakfast. I don’t expect alcohol or even juices to be included in the meal plan - but turning OFF the water? They don’t leave bottles of water in the rooms either, but the cold water might go off in the evening. (Nothing is ever their fault. They never offer a solution - “it’s the village that turns it off you see”). If you get to the buffet an hour before closing there isn’t much left to eat & it certainly isn’t inviting. (“It’s the fault of the children you see, they take too much & don’t even eat it”). The gym doesn’t open until 10am (“it’s because it’s in the spa you see”). The beach towels are in the spa so you can’t get towels until 10am. You can only have 1 umbrella for 2 sun beds. The gestapo on the beach run a tight operation. (“You think I don’t know what goes on on this beach? I see you trying to get another umbrella”). You can only sit in designated areas for lunch, even if all the tables are in the sun and there are empty tables in the shade. Unhappy people everywhere.DO NOT STAY HERE!
Helen
2022 年 7 月に 8 泊滞在
8/10 (良い)
Karel
家族旅行
2022 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Určitě si zde člověk odpočine a to je cíl letní rodinné dovolené. Hotelový resort je tichý, je velmi dobře umístěný u pobřeží, vane přes něj osvěžující vzduch z moře. Doporučil bych hotelovému personálu být všímavý k drobné provozní údržbě v celém areálu, v zázemí a na pokojích.