南大西洋岸の五つ星ホテル

「We had an excellent time, loved the hotel and the staff were very helpful. The lady who runs the outside pool area is wonderful, as are the life guards, both work very hard to find loungers for you and ensure you have a good time. We stayed in a villa which was nice and peaceful. We would like to visit again」

「Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt...

「Great hotel in a great location. Walkable to beach and restaurants. Staff are welcoming 」

「We were very impressed with this property, very accommodating to all of our needs. The staff from our very first interaction till the day we left were “First Class”. From helping us coordinate tours, secure travel arrangements, helping us to find some much needed supplies. The Food service and restaurants are to be Commended and we used them all! We were a part of a multigenerational family and it was great to see there were activities that could keep us all happy and the times we shared can’t...

「Staff was really nice, hotel was accessible and clean. Food wasn’t great besides the Moroccan restaurant which wasn’t included in the half board. The main issue seemed to be the communication amongst the staff, we were told a lot of different things by different people, super inconsistent. This wasn’t anyone’s fault, again, staff was lovely, spa was great, but there were lots of little things, missing towels in room often, the bar not serving cocktails when more than a few people are in there,...

「Arrived at 12 and was told rooms would be ready for 2pm. Returned at 3pm and rooms were still not ready. Eventually they gave us our rooms on the ground floor」

「Excellent 」