ハラキの五つ星ホテル

「The staff at this hotel are the perfect balance between professional and friendly. They are very efficient but made every interaction feel as though it was important personally, and took their time to get to know you and remember your preferences. It was like being amongst new friends. No request was too much - they went out of their way to make you happy. Guest Relations Manager George deserves a special mention. It was my partner’s birthday while we were there and he arranged a number of...

「A spacious, beautifully styled and decorated hotel with skilled, friendly staff, good quality food and drink and There are niggling issues that 」

「Ein Traum! Selten so eine schöne Unterkunft gesehen. Sehr freundliches Personal, hervorragendes Essen. Haben Upgrade auf Villa mit Privat Pool bekommen. Nur zum Weiterempfehlen. 」

「Dream Resort for Families! There's nothing that the kids could ask for that isn't available! The ultimate paradise for young and old! There are so many activities that you "have to" choose some of them; it's impossible to follow all unless you're a super athlete. The water park is the place the kids choose every day! There wasn't a day our 5-year-old daughter didn't ask to go there. Fortunately, the area is also for older children, so both young and old have fun. The service from the staff is...

「Generally excellent. I was alone, so they put me in a room near reception, which was very convienent, but very noisy since they had very loud live music every night for 2 hours. Spa was super! 」

「Great atmosphere and entertainment. Enjoyed the dining experience and not far to town. But for my room and its location, I would have rated it excellent.」

「Such a lovely property and the most lovely staff! Beautiful location & so many options for activities. We really enjoyed our stay here, everyone was so helpful & accommodating. There was a bus stop right outside the hotel that would take you to Rhodes or to Lindos which was convenient. The hotel arranged our taxi to & from the airport which was so helpful. We had a great time here and will definitely be returning.」

「Our vacation was beyond fantastic! Atlantica Dreams was truly a dream! The resort was beautiful and the service beyond. George our mature’ d went beyond our expectations when taking care of our every need! A once in a lifetime experience! 」

「Absolutely amazing service, such a shame we were only there for 1 night. We will most definitely be going back, one of the best hotel stays I’ve ever had. 」

「I liked the beach in the bay, views, fairly well equipped gym and good food. I didn't like the app's poor UX and the hotel staff to the most of the questions answering "it's available in the app". I don't mind checking/reminding myself details in the app but it would feel more hospitable if the staff could tell some brief info when asked, yet even for such a minor things like meal times I was directed to see the app. I'm a tech savvy person but I'd like be able to put my phone away whilst...

「From check in to check out the customer service provided was outstanding. This is our third visit to Elysium and each time it has been a true pleasure. Our upgraded room was amazing. Simply beautiful. Our room impeccably clean. Breakfast is very good, lunches around the pool or at Fresh Restaurant were excellent. The resort is so enjoyable, staff are hard working and we will return.」

「Overall, amazing! Simple as that」

「The property was nice. They needed more activities at the resort . Due to the weather, more covering for evening meals. It was cold outside at night. 」

「Amazing Resort, de food is outstsnding and the service staff very lovely. I got a free upgrade to seaview with my own pool instead of own pool without seaview. Cause of the locations of the room you don't have sun for too long in October on your terrasse which I found very sad, about lunchtime will be shade, but pool still in the sun. The rooms are so nice, very comfortable bed. They sadly don't refill the minibar. The one thing I didn't like, after checkin, I had to get my stuff from the...

「Very quiet & tranquil during our stay which was lovely. Hotel clean, food in main restaurant good with plenty variety. Tried Thalleta and La Cucina whist we were there which were both excellent. The only criticism is that it should be clearer that if you are on a half board package that the only restaurant included in this is the buffet restaurant and not any of the a la carte choices. Also as the hotel is closing for the winter it started to run out of wine and menu items. The hotel also...

「施設は少々年季が入っているようでしたが、それなりにメンテナンスされており、清潔感もまずまずでした。従業員やルーム清掃の方々の対応も特に不満はありませんでした。ただ、上階か隣接する部屋か分かりませんが、夜中や朝方に継続して大きな物音がしていたのが残念でした。 また、スパ施設にてマッサージを受けましたが、オイルが体に着いた状態で放置されました。」

「Vacanza piacevole,junior suite comoda con ampio balcone,ma isolamento acustico e’sicuramente migliorabile.Resort ampio,ristoranti buoni,spiaggia ben organizzata. La Spa aperta ai bambini risulta rumorosa e di fatto inutilizzabile.」

「スタッフは丁寧ではあったが非常に無責任だった。 ・プール用タオルの受け取り時、受け渡し法を知らないスタッフを含め説明が人によって異なった。 ・前夜に注文受付されたランチボックスを、出発時になって、適応条件外の注文だから、と拒否された。挙句「受付たスタッフは誰だ？」、と責任論を客にぶつけてきた。 ・委託と思われる写真撮影スタッフがいたが、撮影した写真を購入しようとしたところ、準備に時間がかかるからあと20分後、30分後、5分後、と言われて続け、結局受け取ったとは3時間後だった。この時も、「20分後なんていったのは誰だ？私がそんなこと言ったか？」との対応であった。 スタッフの対応としては、今まで利用したホテルの中で最悪だった。 また、夜に行われていたライブイベントが非常にうるさかった。 直接アクセスできるビーチの海は非常にきれいだった。また、プールにも趣向が凝らされてウォータースライダーもあり、その点は子供連れに良かった。」

「レストランの食事も美味しいし部屋もとても綺麗で最高でした！ ぜひまた泊まりたいと思います！」

「Sehr schöne, weitläufige, gepflegte Anlage, verteilt auf mehrere Bungalows in unterschiedlichen Preisklassen. Personal ist zuvorkommend, freundlich und hilfsbereit. Es wird sofort um deinen Anliegen gekümmert, sogar bei der Abreise haben Sie für uns um 6:00 morgens den Restaurant aufgemacht. Es gibt viele Parkmöglichkeiten auf dem Gelände. Am Strand haben wir immer ein Plätzchen gefunden, Liegen und Sonnenschirme kostenlos. Animation für Minis und Maxis war abwechslungsreich und hat Spaß...