Find 4 Star Hotels in South Pasadena, CA from ￥23,565

"The hotel shuttle service is very bad. I waited more than 40 min. The shuttle drove by without stopping at the terminal because it is full. There seems to be one shuttle in service. The shuttle service is outsourced to the parking company next to the hotel. Do not recommend this hotel if you need a shuttle pick up at the LAX airport."

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"Hotel was very nice, check in was great. Mario was the person who helped us at the front desk, and he greeted us with a big smile. We ate dinner at the Landing Bar, food was good, atmosphere was also good. "

"Ramon (FRONT DESK) Staff gave me a lower grade room because he said ALOUD that the entire lobby area could hear that and I quote “because you brought your room on a THIRD PARTY WEBSITE “I can give you a high floor room, only something on 4th floor“- this was unacceptable, unprofessional, disrespectful and discriminatory behavior. As a Travel Agent and Boyant member and have spent hundreds of dollars on Marriott hotel brands and have never been disappointed with the way he presented himself and the Marriott brand."

"Gran estadía. Recomendado."

"Hotel was a great location for the TCM Fil Festival!"

"Loved our stay!!"

"The line to check in was incredibly long. My kids and I waited about 35 minutes just to get checked in. After finally receiving our room and going upstairs, we discovered that the hot water was not working, the toilet would not flush, and the phone in the room was also not working. I then had to go back downstairs and wait in the long line all over again just to get the room changed. What was most disappointing was that there was no effort made to compensate for the inconvenience or make the situation better for my family. Instead of offering an upgrade or any type of accommodation, we were simply moved to another similar room. I understand that issues can happen, but I expected more effort to help make things right, especially considering the inconvenience and the fact that I was there with my children."