「Overall, I had a pleasant stay at the hotel, and I appreciate the staff’s hospitality. However, I would like to provide some feedback that I hope will help improve the guest experience.
One concern was the internet service. The Wi-Fi was unavailable from approximately 10:30 p.m. until 10:00 a.m. the following day. Unfortunately, there was no advisory or notification explaining the outage or providing an estimated time for restoration. Keeping guests informed during service interruptions would...
「Overall, I had a pleasant stay at the hotel, and I appreciate the staff’s hospitality. However, I would like to provide some feedback that I hope will help improve the guest experience.
One concern was the internet service. The Wi-Fi was unavailable from approximately 10:30 p.m. until 10:00 a.m. the following day. Unfortunately, there was no advisory or notification explaining the outage or providing an estimated time for restoration. Keeping guests informed during service interruptions would...
Joseph