キーストーンの四つ星ホテル

「The townhome was beautiful and it was walking distance to everything we needed. There was plenty of room for my family of four to spread out and have our own spaces. The only thing I would complain about is the directions to check in sent us to the wrong location. 」

「The unit was clean enough, the couch was so uncomfortable, the master bed was hard, windows were broken and unable to open. The master bathtub did not drain while showering. The unit is literally right next to the pool, our first night there were loud drunk people there that did not leave at the mandatory 10pm time.」

「Overall ok stay here. There was food smell when we checked in. The host only gave us very little shampoo and there was no washer and dryer even though the listing says they are provided. The TV didn’t let us use Prime video (it locked and can only use owner account which didn’t allow us to watch paid content). And upon check out they asked us to do a bunch of cleaning work which were not stated in the listing. 」

「Based on the online booking site we booked a lake front property for the ease of walking back and forth to the lake with a family of 5. An hour after the booking a representative me the lake front was just the picture they use for all the properties. We ended up being 1.1 miles away and needed to drive and find parking multiple times a day. And the price was not adjusted for the inconvenient property. I'd be careful that what I book is actually what you get. 」

「Walked in to a broken dishwasher, the door wouldn't stay closed. First morning i went to pull the blinds up to have coffee on the balcony and they fell off the wall. I messaged them about it and they offered to have someone come and look at it during our stay but i said it was fine. After we left my friend told me his room had bed bugs. I wish he had told me sooner so we could have stayed somewhere else. I notified management about them and still havent had a response almost a week later. Even...

「Nice property overall. Couch was a bit uncomfortable but was nice to have a sleeper sofa for the kids. Easy access to walking trails along the river right behind the resort.」