エリーの四つ星ホテル

「Great hotel」

「町の中心部にあって、ｼｮｯﾋﾟﾝｸﾞﾓｰﾙ、ｽｰﾊﾟｰ、ｺﾝﾋﾞﾆ、ﾚｽﾄﾗﾝが全て徒歩圏内にありとても便利です。」

「ケム川に面したホテルということで9ヶ月も前に予約して楽しみにしていたがチェックインして案内された部屋は川は見えず駐車場しか見えない部屋だった。しかも排水が悪くテラスの鍵のうちの1つが破損していたので部屋を変えてもらったが、やはり排水が悪く水がなかなか流れず溜まってしまい、テレビのリモコンも作動しなかったので再度部屋を変えてもらいようやく快適に過ごせた。9カ月も前に予約しているのだから他に部屋が空いていない訳はないし何故最初に駐車場しか見えない部屋を案内したのか不信感を感じた。フロントの担当者のひとりは最終的には誠意をもって対応してくれたが、なぜ当初あのような部屋を案内されたのか理解できない。」

「Super high quality hotel! If you plan to travel for Newmarket horse racing, this hotel must be the best choice. In the hotel, they have a wonderful warm swimming pool and jacuzzi. My husband and I enjoyed them after watching horse races. Although it was a very expensive hotel, we enjoyed very much our life in Newmarket.」

「Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

「シティの中心にあり過ごしやすかった」

「Disappointing breakfast . No eggs ! so settled for bacon sandwich Bathroom didn't have a razor point so unable to charge electric toothbrush. Asked reception if they had a plug adapter but they didn't」

「The corridors smell of dirty carpets and our rooms aircon was not working. They didn't offer any compensation or change of rooms, just brought a fan. Otherwise just an average business hotel.」