オーロラの四つ星ホテル

「I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue. Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled. This experience was especially disheartening because my customer...

「どの点も価格以上。非常に満足」

「Great location!」

「An independent hotel that I would choose over any typical chains in this area. Location is easily accessible from highway yet in a quiet complex with a nice area to walk around (lake behind buildings with walking trail). Rooms/bedding are very comfortable and well-designed and the hotel staff were great. Room service was quick and easy and the food was delicious! Can't wait to come back and enjoy some of the other amenities such as the spa. 」

「綺麗なホテルでした。チーズケーキファクトリーが隣接していますが、それ以外に食事をするような店が徒歩で行ける範囲には有りませんでした。不満な点は、無料のWifiが無い事。ロビーには無料のコーヒーが無い事。（部屋ではエスプレッソが飲める）有料の朝食は有りますが、少し値段が高い。」

「Great staff」