I had a very nice stay at the Riu Palace. The resort was very well kept. Staff very accommodating and nice. I enjoyed the buffet more than the restaurants. Would definitely stay again.
Erica
2024 年 5 月に 5 泊滞在
8/10 (良い)
Kerri、Ossining
家族旅行, グループ旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed staying at Riu Palace. My favorite part about it was my room & views of the ocean. I also liked that it was in the middle of the other two hotels that Rui has. Easy to walk property & there was plenty of entertainment at all 3 hotels. I would deff recommend this place to others, i enjoyed my stay for sure! :)
Kerri
2024 年 5 月に 5 泊滞在
8/10 (良い)
Nakeisha
2024 年 5 月 26 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I like they had three other hotels that we had access to and the vibe was different at each hotel
Nakeisha
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Quintina
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quintina
2024 年 5 月に 3 泊滞在
8/10 (良い)
Latia
家族旅行
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the property but did not really care for having to walk from property to property for entertainment. The walk would have been better if they had some type of walking path between the properties beyond traveling across the beach. Some nights we missed entertainment because we didn’t feel like going to one of the other hotels. The staff was super friendly, the food was good and the drinks were plentiful.
Latia
2024 年 5 月に 10 泊滞在
8/10 (良い)
Michael Alvin
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Food sometimes was over cooked. But all in all very nice place.
Michael Alvin
2024 年 5 月に 4 泊滞在
8/10 (良い)
Baramdai
家族旅行
2024 年 5 月 24 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
As a first-time visitor with this property (RIU Palace), overall I was pleased until cockroaches started showing up in my room and the kids' room. We were on the ground floor so that could be why but they need to do a better job of ensuring it's not invested with roaches.
We also had the most embarrassing situation over at RIU Reggae. We went over for dinner one night and the manager there literally snatch the plates from my child and sister hand and told them with no uncertain terms that we cannot eat there. Now we were already greet and seated by the wait staff. We could have been told at that time that we cannot eat there and save us the embarrassment.
My husband was livid and spoke to another manager who was very kind and allow us to stay since we were already at a table. We lodge a complaint at RIU Palace because that's where we stayed.
We will not be staying with any RIU in the future if this is how they treat their guest.
Baramdai
2024 年 5 月に 6 泊滞在
6/10 (普通)
Kevin
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス
Kevin
2024 年 5 月に 4 泊滞在
6/10 (普通)
Laraine
2024 年 5 月 22 日
気になった点 : 施設のコンディションと設備
Laraine
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Foston
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to airport and three properties in one location