キュステンディル ホテル

「Stayed end of April and was a ghost town (off season). But still very pleasant staff and wonderful facility.」

「I stayed 3 nights actually. The hotel quite new and good maintenance. Very clean and Nice Spa also. but I could'nt Very much the breakfast because we didn't have a lots of choice. but I can say Nice hotel for family and couples.」

「Its is a communist era hotel. Having said that it is clean and has everything that you would need. The rooms are clean and spacious, but the food is not so good.」

「Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments. 」

「Stanza ampia e pulita colazione da migliorare 」

「As always everything was great! Thank you! We will be back again」

「overall it was a good stay. Hotel is a bit aged, but fully functional and absolutely fine. We had two rooms for a week in early February and will probably come back again. There are signs of wear and tear arround but it can be seen that owners are trying to be on top of it. Age of hotel is evident inside and out, but it is not bad or teribble for a 3* place. In general, hotel is clean but carpets are aged and could do with a deep clean ( it is understandable that replacement would be at huge...

「The hotel is dated throughout. The staff were 」

「Super Aufenthalt gehabt, Zimmer war wunderschön mit tollem Blick. Personal war sehr freundlich」

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「Absolute Katastrophe das Hotel. Vor der Reise nicht erreichbar, keine Antworten auf unsere Anfragen. Beim Checkin falsche Zimmer bekommen. Für 7 Personen, nur 6 Betten. Kein Entgegenkommen der Rezeption, es gab eine Klappcouch, die man hätte beziehen können. lapidare Auskunft: wir sind ausgebucht, sie können ihr Geld zurück haben. Gastfreundschaft sieht anders aus,..」

「Really, I like it, relaxing place」

「Το προσωπικό ευγενέστατο, εξυπηρετικό και πρόθυμο」

「This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules...

「Service was good, in a quiet area, food was good. 」

「Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good.」

「Nice people, good spa, good food」

「A really well presented chalet on 3 floors, with a spacious kitchen/diner/lounge on the top floor, with good views of the Rila mountain and the slopes. Comfy beds, a well equipped kitchen, an open fire, a bar, a beer fridge, everything for the perfect ski trip! We'd love to come back again. The complex also has a decent pool, a sauna and a good restaurant. There's a courtesy bus into the resort which runs anout every 40 minutes. Loads of parking.」

「Great stay at Davids apartment. It is a single large room with 2 single beds, a kettle, toaster, fridge and two ring hob. A good size bathroom and really warm and cozy! Perfect location for both the main ski slopes and a short walk down the hill to the gondola. (Not sure if this helps, but I used ski strap/carrier for the walk down and back up at the end of the day and I found that made lugging skis a lot less hassle! ). Hoping to be back again next year!」