ウィンザーの五つ星ホテル

「Outstanding staff and hotel 」

「Nice property overall, location can’t be beat, walkable to Windsor and Eton and the river. No hot water the first day, difficult to get a hold of staff as there is no overnight staffing. Emergency and contact numbers were out of date, manager didn’t pick up her mobile phone because they didn’t recognise the number calling, which we thought was odd. Water issue was remedied. No compensation offered. Room was very comfortable, clean and quiet. Didn’t hear any noise from street or from restaurant....

「We tend to use flats when we go away as a family with 3 children 1, 4 and 6. Really clean property. Thoughtful extras dishwasher tablets, washing machine detergent, tea, coffee, milk, wine, orange juice. Property had a bit of minor, understandable, wear and tear. Excellent communication from the hosts/owner. Fantastic central Windsor location, literally a few steps from the castle and the river. Great for little legs. Ample bedding, pillows, towels. Good sofa bed. WiFi good speed and smart...

「The apartment itself was very well appointed and exactly as advertised. The elevator in the building was out of order as such it was quite exhausting carrying all the luggage to the top floor. The parking is convenient but quite tight.」