Metro Luzon Urban Beltway Ski Vacations

The room looked clean but my daughter stayed in room 6035 and she got bitten by bad bugs. There wasn’t enough selection of food in the breakfast room.

Clean room, very helpful staff and having laundry inside your room is very convenient.

Really nice room but some sort of maintenance constant knock was going on around the building during the stay and also the wifi wouldn't stay connected to the television in the room possibly a television issue because connection wasn't lost to phones, but occasionally went very high ping. There was no warning when booking the room that traditional baths cannot use soaps so unfortunately my fiancee was excited to use a few things she got beforehand that she couldn't during the stay, and the food was well very good the first night we ate but maybe a change of chef's it was definitely a bit undercooked going forward but overall still good. Definitely would be staying again sometime

Good excellent beautiful and nice place

Very friendly & accommodating staff. They allowed me to stayed 2 late. They are very nice!!!

The room was nice enough but a bit shabby and not overly clean. The communication from the management team was excellent and Mel was very accommodating. We didn’t really research the area and wish we had as it wasn’t the best, when you can rent rooms by the hour around the corner that gives you a pretty good indication! Overall experience was ok but I wouldn’t stay again.

Good excellent beautiful and nice place

Everything is exceptional

Excellent service by Savoy staff! Love the ambience & everyone was friendly. Will definitely keep coming back!

The service and the atmosphere at the club lounge

Good excellent beautiful and nice place

The operational service needs a total rethink. Queues for reception could be eliminated if the systems were simply upgraded and staff trained to manage priorities. Frustratingly slow service is a theme in the Philippines, lagging behind international standards, and it must be improved to enhance the experience of guests.

Ughhh weird place. I’m not even sure what the place is called or what is the actual address (it certainly wasn’t the two different addresses we found online, although close). Only reason we found it is because of the exterior picture on the map. Whoever rated it as “excellent” must own the joint. TV didn’t work, wifi didn’t work, no signage, weak air con, and no airport shuttle - despite what the booking info described. I’d be nicer and leave it that, but the staff seemed annoyed by me as well (except for the gentleman who showed us to our room).

The service and the atmosphere at the club lounge