Calanca Valley Ski Vacations

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.

Clean and quiet room. Nice breakfast.

Easy access from tram, we came in and it was a wonderful welcoming, updated rooms! Transportation is right as you enter or exit the lobby way. Rooms as spacious and clean! Breakfast is great!

Great access to the airport and a lovely property

Very well located. Every member of the staff was friendly and helpful. They even remembered our names. The room service was prompt. A pleasure to stay in a hotel like this

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.

The hotel is very close to the train station making it easy if you want to take a train to other parts of Switzerland. Our room was renovated and very nice, but a few things I feel they need to address. There is no drawer space to put things away and the closet is small and much of the space is taken up by the iron and ironing board. We had trouble adjusting the heating in the room. The staff was very helpful and friendly.

Very well located. Every member of the staff was friendly and helpful. They even remembered our names. The room service was prompt. A pleasure to stay in a hotel like this

I loved the hotel. Unfortunately, there are no dining or reservation options for paid hotel guests who are not with a large company party. ALL, but one, staff are very kind and do their best to accommodate. We werent permitted to have drinks in the bar, nor sit anywhere outside at night, despite no one sitting there, because we werent with these large parties. They do have luggage service if you call for pickup. The spa was nice (bring your swimsuit as they are not nuse like German Sauna). We spent the majority of our 3 days there, in our room, but it was really beautiful. The HIKE, is better taken up the stairs and not the road. Breakfast was wonderful. I would NOT recommend coming here at anytime in December. Zurich overall is EXTREMELY underwhelming and overpriced. I wouldnt visit again on my own dime.

Clean and nice decoration

The staff are friendly and helpful.

Great location, close to Zurich HB, but no fridge or nothing in the room.

Yes everything was great

It was so much more than we expected. Very convenient to the airport. There was a great bar and restaurant so we didn't have to go out to find a place to eat. And all of the staff was kind and helpful