Trans Pennine Trail Ski Vacations

Bright and large rooms and bathrooms. Very conveniently located, friendly staff. A Fridge in the room would have been good other than that the amenities were good

Very little information provided from Expedia or hotel about gatherings / pre event entertainment etc. Person who checked us in didn’t know which key was to door or front door (and front door key did not work) luckily someone heard us trying to get in at 11pm and let us in. Emergency light (green) in room is so bright it illuminates room to point it looks like daylight and has to have a towel across eyes to try to block out some light. tea bags are a nice touch however not wrapped or in container who don’t know how long they have been there or if been touched by human hands or insects. Perfect location for a concert at Andield. Room was clean tho Small vent in bathroom didn’t do much for ventilation.

Property staff were extremely helpful with everything. Fantastic customer service

Fantastic stays highly recommend

Very hot on a warm evening, the fan didnt quite cut it. A noisy area opposite a nightclub. Not good for leaving windows open. But a comfy bed and a decent sized room

Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.

Quite an oppressive room with colour scheme and materials used more in line with a hotel where you would rent the room by the hour with its gold settee and dark material padded walls couldn’t open windows and very dirty, was quite warm when we there and Bonaire con/ fan although admittedly I didn’t ask for one - no spoons in the room for drinks and not enough milk/ coffee etc I know only small things but all add up - on the plus the beds very clean and comfy - bathroom nice and clean to and communal areas all very welcoming along with a lift - so I guess to sum it up you get what you pay for

Very little information provided from Expedia or hotel about gatherings / pre event entertainment etc. Person who checked us in didn’t know which key was to door or front door (and front door key did not work) luckily someone heard us trying to get in at 11pm and let us in. Emergency light (green) in room is so bright it illuminates room to point it looks like daylight and has to have a towel across eyes to try to block out some light. tea bags are a nice touch however not wrapped or in container who don’t know how long they have been there or if been touched by human hands or insects. Perfect location for a concert at Andield. Room was clean tho Small vent in bathroom didn’t do much for ventilation.