Macau SAR Ski Vacations

Clean room and plenty places to eat

The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

Room is new and quiet

We didn’t like the fact that the bar closed at 7.00 pm, too early if you’ve been out for the day. Lovely room and facilities. Very attentive staff, in particular Patrick, who was extremely helpful.

Clean room and plenty places to eat

The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back

A little crowded at check in. You get what you can expected from Grand Hyatt.

Clean room and plenty places to eat

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

Great hotel but out of the way for convenience. That's the only drawback. Besides that the restaurant and all the staff at the hotel are awesome.

Clean room and plenty places to eat

The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.

Service was at the top. Best hotel so far.