Jerolim Island Romantic Vacations

Excellent communication

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.

Great location and room

I stayed in one of several ground floor (actually semi-basement) rooms that opened directly off the relatively quiet street. Noise was a major issue. This was for three reasons: (1) a window facing street and hidden outside by shutters and inside by curtains behind desk was left ajar. Closing it required moving desk, and a shorter person would have needed to stand on a chair. (2) Noise travelled from floor above easily - everything from footsteps to phone conversation was audible at 2am. (3) During heavy rain, the gutters somehow ran internally above the bathroom ceiling creating an echo chamber of dripping water noises! The front desk was not open for all of the advertised hours. I only stayed because I got three nights for price of two and location was conveniently close to the old town but not on busiest strips.

The hotel itself was very nice, clean, and comfortable. The view from our balcony room was stunning, and the room itself was very nice. However a few things came to us as a surprise during our stay and were frusrating. First, i did not get the room i booked through expedia. I booked a 1 king+sofa bed, and they gave a room with only 1 king bed, saying the sofa bed are reserved for parties of 3 or more. This rule was never stated anywhere, and i booked a room with a sofa bed. As well my mom came with me on this trip, only my name was on the reservation, and they said they charge an extra 25euros per night per extra guest. That seemed ridiculous, thankfully the staff were kind enough to waive this fee. As well, the AC in our room was broken the first 2 nights, but was fixed. We have 4 keycards die on us through the trip and constantly had to be going to the desk to re issue our key cards. The hotel is a 15-20 minute walk to old town split, and the hotel itself is on a hill. There are no dining options close by. We wanted to order from the pool menu one night, only to be told the pool menu closes at 6pm, this was not posted anywhere, so with no dining options nearby we had to eat from the hotel buffett which was 35euro p/p for standard, limited option food. We also wanted to go for a night swim, only to be told the pool closes at 7pm, which is also not posted anywhere. There were just lots of ruled we were for informed about, but the hotel staff was very friendly and accommodatin

Kind staff, good pool, excellent location and varied breakfast.

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.