Canton of Zürich Romantic Vacations

The room was clean, the staff were welcoming and helpful, and it was located very close to the tram.

No free coffee offered or coffee maker in the room besides breakfast time

Welcomed by Dennis with a high standard of professionalism. From there it was all 5 star. Service, rooms, breakfast and the family room all excellent. Situated in the best location.

Staff was amazing and helpful and made our honeymoon special!

I loved the hotel. Unfortunately, there are no dining or reservation options for paid hotel guests who are not with a large company party. ALL, but one, staff are very kind and do their best to accommodate. We werent permitted to have drinks in the bar, nor sit anywhere outside at night, despite no one sitting there, because we werent with these large parties. They do have luggage service if you call for pickup. The spa was nice (bring your swimsuit as they are not nuse like German Sauna). We spent the majority of our 3 days there, in our room, but it was really beautiful. The HIKE, is better taken up the stairs and not the road. Breakfast was wonderful. I would NOT recommend coming here at anytime in December. Zurich overall is EXTREMELY underwhelming and overpriced. I wouldnt visit again on my own dime.

A bit away from the main walking area. Also an issue with upgrade cost and breakfast which were not clearly communicated. In the end we came to a compromise, but communication needs to be more clear.