Vietnam National Village for Ethnic Culture and Tourism Pet-friendly Vacations

Staff was amazing, clean rooms, great location.

Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .

The staff are very accommodating

Great upgraded suite , nice and courteous people always eager to help . On the bad note I would have appreciated to be informed prior that the pool was closed for the season , even though it was 28 C degrees outside

Staff was amazing, clean rooms, great location.

The staff are very accommodating

Great upgraded suite , nice and courteous people always eager to help . On the bad note I would have appreciated to be informed prior that the pool was closed for the season , even though it was 28 C degrees outside

The staff are very accommodating

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Stayed here while I was in Hanoi. It was a great hotel to stay at for my trip in Vietnam. The room was spotless and there were multiple amenities at this hotel. The hotel staff were all very helpful and they allowed us to do a late check out and even arranged free transportation to the airport. The manager Nancy went above and beyond to make our stay as pleasant as possible and I highly recommend staying here if you visit Hanoi.

Front desk staff selena was very helpful

The way the staff greets guests every time they enter and exit the hotel makes me feel very respected. Extremely comfortable.

We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.