Illin Island Pet-friendly Vacations

The room looked clean but my daughter stayed in room 6035 and she got bitten by bad bugs. There wasn’t enough selection of food in the breakfast room.

Yes the room was spotless and the staff were courteous.

Good excellent beautiful and nice place

Very friendly & accommodating staff. They allowed me to stayed 2 late. They are very nice!!!

The room was nice enough but a bit shabby and not overly clean. The communication from the management team was excellent and Mel was very accommodating. We didn’t really research the area and wish we had as it wasn’t the best, when you can rent rooms by the hour around the corner that gives you a pretty good indication! Overall experience was ok but I wouldn’t stay again.

The room was nice enough but a bit shabby and not overly clean. The communication from the management team was excellent and Mel was very accommodating. We didn’t really research the area and wish we had as it wasn’t the best, when you can rent rooms by the hour around the corner that gives you a pretty good indication! Overall experience was ok but I wouldn’t stay again.

Good excellent beautiful and nice place

Everything is exceptional

Excellent service by Savoy staff! Love the ambience & everyone was friendly. Will definitely keep coming back!

The service and the atmosphere at the club lounge

Had a great view and was well appointed. Breakfast is very good, many nationalities dishes. Very pleasant & helpful staff, esp. at breakfast. A lady named Jun I think made me coffee the way I like it in the morning without me asking her. + Looks deserted at street level, but a very nice mall 150 yds West. I was there for a month. Whatever wasn't working was fixed very quickly. Loved the international market in the basement floor. My gripes are minor. The pool was large and very clean, but no jacuzzi. $10 to use the fitness room didn't sit well, its hard enough to get motivated, lol. No bowls in the kitchen? It was a very comfortable and relaxing place.

The operational service needs a total rethink. Queues for reception could be eliminated if the systems were simply upgraded and staff trained to manage priorities. Frustratingly slow service is a theme in the Philippines, lagging behind international standards, and it must be improved to enhance the experience of guests.

Ughhh weird place. I’m not even sure what the place is called or what is the actual address (it certainly wasn’t the two different addresses we found online, although close). Only reason we found it is because of the exterior picture on the map. Whoever rated it as “excellent” must own the joint. TV didn’t work, wifi didn’t work, no signage, weak air con, and no airport shuttle - despite what the booking info described. I’d be nicer and leave it that, but the staff seemed annoyed by me as well (except for the gentleman who showed us to our room).

The service and the atmosphere at the club lounge