La Massana Pet-friendly Vacations

Not the standard quite expected. Pool bar not open once. Room service was difficult. Housekeeping was sub par. Used glasses not collected for 2 days for example. Bed was good however.

I stayed at Casagrand Luxury Suites for five days in April. The check-in was smooth, although we arrived at the apartment in midnight. The apartment was spacious and quiet. The kitchen was well equipped. The staff there was friendly and helpful. The location is excellent. We could access to Metro and buses within 10 minutes walk.

Rooms was very spacious and staff was outstanding.

Great place in the great location most of the tourist attractions 30-40 minutes walk, also place located next to various public transportation that was getting us everywhere with out transfers.

Clean, spacious and well located!

Excellent location, quiet and safe place, the room was spotless and clean, and the air conditioning worked perfectly. I highly recommend it 100%!

I stayed at Casagrand Luxury Suites for five days in April. The check-in was smooth, although we arrived at the apartment in midnight. The apartment was spacious and quiet. The kitchen was well equipped. The staff there was friendly and helpful. The location is excellent. We could access to Metro and buses within 10 minutes walk.

Rooms was very spacious and staff was outstanding.

Very nice room and lovely breakfast buffet. Staff could have explained a few things like you need to put your key card into slot so lights would work and how to adjust air conditioning. Noise late at night from outside and in hallways and doors to the rooms made a loud noise if you let them self close. Would stay in a different area if we come back. A bit off the beaten track. Nice to have a little fridge and microwave. Nice bathroom too!

Beautifully updated hotel in a fantastic location. The rooftop bar was an highlight of our stay in the evenings. All of the staff were incredibly helpful and welcoming, we could not have enjoyed our stay more! We will recommend the Lamaro to anyone going to Barcelona.

The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.

Randomly rebooked us to a different hotel with no warning

Rooms was very spacious and staff was outstanding.

I stayed at Casagrand Luxury Suites for five days in April. The check-in was smooth, although we arrived at the apartment in midnight. The apartment was spacious and quiet. The kitchen was well equipped. The staff there was friendly and helpful. The location is excellent. We could access to Metro and buses within 10 minutes walk.