Werkendam Pet-friendly Vacations

My daughter’s dirty clothes—placed directly next to her travel bag on the floor—went missing during our stay. We lost hundreds of dollars in high-end activewear, including a Lululemon jacket, a Vuori set, Alo socks, and a Vuori halter. When I reported it, front desk staff claimed housekeeping "accidentally tossed" the clothes into the trash and that the refuse had already been collected. They refused to show camera footage to verify who entered the room, denied any theft, and insisted it was my mistake for leaving clothing near the bin. Considering how small the room trash cans are, it is completely unreasonable to claim a full wardrobe's worth of bulky clothes was mistaken for garbage. Management took zero accountability and offered no compensation or reimbursement for our lost property—they simply comped a single breakfast. I am deeply disappointed by the lack of responsibility and security here. I would not recommend staying at a hotel that takes so little care of its guests' personal belongings.

The hotel was clean and tidy, but we were in a small roof top room which was ok for a base but not someswhere you would want to sit and relax in . The location was central and good for visiting all the city attractions, the self check in / out lost the personal touch and felt a bit like a travel lodge.

My red flag is that they should have breakfast included with the price and not as an extra. But also there were fruit flies flying around the bread but whatever there are starving children that would be grateful otherwise. I’m a simple customer and I make the best out all my experiences. The neighborhood around is beautiful. It’s convenient that the location is midpoint between Amsterdam and Zandvoort beach. The shower was good and I slept like a newborn. Staff were sweethearts though. My only thing is that for a family of four with two kids, expect to pay 45 euro extra, that’s two buffets and two continental breakfasts. Also don’t use the toilet downstairs if you have to go number 2, it’s clogged. I would stay again if the price is right and breakfast is actually included and not extra.

My daughter’s dirty clothes—placed directly next to her travel bag on the floor—went missing during our stay. We lost hundreds of dollars in high-end activewear, including a Lululemon jacket, a Vuori set, Alo socks, and a Vuori halter. When I reported it, front desk staff claimed housekeeping "accidentally tossed" the clothes into the trash and that the refuse had already been collected. They refused to show camera footage to verify who entered the room, denied any theft, and insisted it was my mistake for leaving clothing near the bin. Considering how small the room trash cans are, it is completely unreasonable to claim a full wardrobe's worth of bulky clothes was mistaken for garbage. Management took zero accountability and offered no compensation or reimbursement for our lost property—they simply comped a single breakfast. I am deeply disappointed by the lack of responsibility and security here. I would not recommend staying at a hotel that takes so little care of its guests' personal belongings.

Absolutely beautiful hotel with the most courteous staff in the best location in Amsterdam.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

The Hotel was conveniently located. Very clean and recently updated. Room was spacious and comfy bed.

Absolutely beautiful hotel with the most courteous staff in the best location in Amsterdam.