Northern Province Pet-friendly Vacations

Spacious clean rooms with sea view

Had a really nice stay here, clean room, lovely staff and yummy food. Didn't get to use the pool but good rooftop with views!

Hotel itself was an amazing place. The rooms had

Fabulous stay. Love it 😍

Hotel somewhat dated, many large events, crowded. Splendid breakfast though

Hotel itself was an amazing place. The rooms had

The hotel was really convenient when landing in Colombo. You can walk to the beach and restaurants are close by. We ate at the restaurant in the hotel and it was great! Breakfast was really tasty with lots of food! We opted for both the Sri Lankan and English so we could try both options! The spa facilities were also great!

The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Had a really nice stay here, clean room, lovely staff and yummy food. Didn't get to use the pool but good rooftop with views!

Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was frustrated with this older ladies capability to do her job. We struggled on our first night as the air con didn't work. The maintenance staff struggled to fix the issue and we had to be moved. Many of the sockets were not to the current Sri Lankan /UK standard. In other words they were the 3 round pin sockets.. Buffet on the saturday was very good and wide ranging. Sunday was a lot worse, we think it may have been cos there were less guests All in all a mixed bag but the staff are reasonably friendly, garden is nice. Rooms need updating but compared to some so called 4 star rival hotels i would say this place is decent value for money.