Calanca Valley Pet-friendly Vacations

Very clean room and helpful staff. Tram stop 60 seconds walk from the hotel door straight to airport or Zurich central.

Excellent stay! The hotel was clean, comfortable, and well-maintained, and the staff were friendly, professional, and very helpful. Everything was smooth and enjoyable from start to finish. I would definitely stay here again and highly recommend it!

Nice hotel, travel into Zurich via light rail no 51 very easy.

Overall poor experience. I hadn’t been informed that there would be an extra charge for a 3rd person even though I had booked the room for 3, 1 adult and 2 children (14 & 12 years old at the time of booking and checkin). I am perplexed that the extra charge for a 3rd person wasn’t matched by extra services; we still had only 2 bath robes until we requested for more, we only had 2 slippers until we asked for 1 more pair and we were given 1 bottle of mouth wash during the whole stay. The food eCHO was a cold lamb shank which had to be returned to the kitchen and the chicken burger at the Lenox bar was served without avocado and eggs. The chicken burger was also returned to the kitchen. The whole experience has been atrociously poor. Won’t recommend

Our room (404) was clean and spacious however, there was construction on the outside of the building. Our family member was in 415 and only saw scaffolding. They moved to 504 which had no air conditioning and looked like a dormitory room and was very tiny. The shower had some mold in it. The complementary br eakfast was very good. It was situated in the heart of old city centre making it easy to navigate around. Plenty of restaurants close by.