Chugoku Luxury Vacations

The staff is so friendly and welcoming! They speak excellent English and are very helpful and engaged! I loved walking through the lobby because the staff made you feel just that welcomed. The room was very clean, had an excellent view (high floor) and such cozy and comfy bedding that invited you to stay and sleep. Especially when you come from very thin towels in other hotels, the super plush ones Crowne Plaza offers are a dream. I didn’t want to get out of them. There even was a separate hand towel, something I had encountered in no other hotel. The window in the indoor bathroom is a nice way to combat its usually stuffy feeling. The room is also very quiet! No need to fear the closeness to the train station. That is only a boon since you don’t have to go far to reach your hotel after you arrive. Everything is also in walking distance, or immediately connected to the streetcar. The breakfast had a diverse and delicious selection, with an egg station where live cooks prepare your eggs to your liking. I especially appreciated the healthy options of which there weren’t few. Absolutely would and will book again and can recommend!

Great location, spacious rooms. Lots of food options. The only drawback was that I sent a package to the hotel but it was delivered to the wrong location, and the hotel did not go above and beyond to have the issue resolved.

The stay was comfortable and the hotel very centrally located. The check in was a little slower than the other hotels during our trip, front desk was polite and professional but did struggle more with English. The king bed room was spacious and clean but did have some remnant smell of cigarette smell in a non smoking room. We did comment and ask for help at front desk, they indicated they could see if there was an option to switch rooms but needed to do it then, hotel was full and would be challenging doing later. We only had a a day and a half and really were focused on trying to get out and start sight seeing before it got dark, so did not want to spend time right then to switch and we had no choice to accept the room. They indicated they would send housekeeping to try sanitize spray the room and put on some kind of air purifier for us but when we returned a few hours later nothing had changed or improved. It was bearable but not ideal as we are sensitive to smoke. The view from the room was good, bed reasonably comfortable, bathroom a little dated but functional and clean. We used the clothes washer and dryers there. They were 2 in 1 machines and worked but they took very long to dry, so start early if possible. Breakfast was good, busy but lots of variety and was worthwhile to include.

Breakfast was disappointing. Toured many cities in our 14 day trip to Japan and all our free breakfast buffets had so many stations. Many many items to pick from. This is a very small buffet More like basic bread Eggs options. Fruit options a joke

High-end hotel with stellar room and view. I stayed here because I was doing day trips to Kurashiki and Naoshima Island and this hotel is conveniently connected to the Okayama train station.

Breakfast was disappointing. Toured many cities in our 14 day trip to Japan and all our free breakfast buffets had so many stations. Many many items to pick from. This is a very small buffet More like basic bread Eggs options. Fruit options a joke

Great location, spacious rooms. Lots of food options. The only drawback was that I sent a package to the hotel but it was delivered to the wrong location, and the hotel did not go above and beyond to have the issue resolved.

The stay was comfortable and the hotel very centrally located. The check in was a little slower than the other hotels during our trip, front desk was polite and professional but did struggle more with English. The king bed room was spacious and clean but did have some remnant smell of cigarette smell in a non smoking room. We did comment and ask for help at front desk, they indicated they could see if there was an option to switch rooms but needed to do it then, hotel was full and would be challenging doing later. We only had a a day and a half and really were focused on trying to get out and start sight seeing before it got dark, so did not want to spend time right then to switch and we had no choice to accept the room. They indicated they would send housekeeping to try sanitize spray the room and put on some kind of air purifier for us but when we returned a few hours later nothing had changed or improved. It was bearable but not ideal as we are sensitive to smoke. The view from the room was good, bed reasonably comfortable, bathroom a little dated but functional and clean. We used the clothes washer and dryers there. They were 2 in 1 machines and worked but they took very long to dry, so start early if possible. Breakfast was good, busy but lots of variety and was worthwhile to include.