Schnee Eifel Luxury Vacations

Only light in the room was from desk lamp, floor lamp and bedside lamps. Even with all lamps on, the room was just dimly lit. No dresser for clothes, just a deep, dark cubby cabinet with 1 shelf. Easier to "live" out of our suitcases the 4 nts we were there than have to bend over, searching cabinet with a flashlight for clothes to wear. Breakfast was ok. No traditional German Brötchen. There were some small "voll korn" rolls which were nice, but otherwise just mini kaiser rolls and rolls COVERED in poppy seeds and sesame seeds. By end of breakfast each morning those were the only rolls left. Obviously not a popular item. Suggest they nix those overly seeded rolls for some traditional brötchen. Also no elevator to the ground floor, so had to carry suitcases up/down flight of stairs. Not handicap friendly. Overall rating would be a 3.8.

Staff was nice! Location is great. It’s very clean. The only thing is they don’t clean the rooms daily and the shower handle was broken unfortunately. Otherwise it was great. Would stay here again!

Clean room, great shower and very comfortable beds.

Great room and excellent location!

Bottle of wine in our room. The admitting clerk helped us to move luggage to room. This place is huge and could use a map

Bottle of wine in our room. The admitting clerk helped us to move luggage to room. This place is huge and could use a map

Excellent stay Nice refurbished rooms Good food

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3

Nice room, very comfortable

Room was clean and I really appreciated the small touches, such as the chocolates on the pillows and the free mini bar beverages

Excellent stay Nice refurbished rooms Good food