Jerada Luxury Vacations

Staff was so accommodating. Water pressure and temperature was phenomenal. Check in and out as super easy. Thank you so much.

Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel.

Breakfast is abundant and fresh, and varies from day to day. Tea/ coffee is available all day. Staff is very friendly and helpful. I had to go to the international hospital for an emergency, the staff not only arranged transportation but also assisted and accompanied through the entire process.

Brilliant staff, brilliantly organised and lovely environment. Abdul the tour guide was excellent.

This was our second stay in this hotel. The hotel is nice and clean, the staff is very helpful and nice. From check-in till check-out the stay was very nice. A special thanks to Meryem from housekeeping, and Meryem from the restaurant. They did their very best to make us and the kids feel at home. And a special thanks to Mohammed and his friends at the breakfast. The guys are very helpful and respectful. See you next time

Breakfast is abundant and fresh, and varies from day to day. Tea/ coffee is available all day. Staff is very friendly and helpful. I had to go to the international hospital for an emergency, the staff not only arranged transportation but also assisted and accompanied through the entire process.

Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel.

Brilliant staff, brilliantly organised and lovely environment. Abdul the tour guide was excellent.