New York Luxury Vacations

Avoid this place during the Christmas season if you want personal assistance

Nice room but no hot tub or whirlpool in the rooms

Nice place but was not worth what i paid

The staff was very friendly and the ambience was nice. However, the room was very cramped and had to be careful not to fall over columns and bed on the way to the bathroom. Walls were thin and there was no facial soap provided.

Outstanding service. Very helpful and courteous. Pricey but it’s NYC and you get what you pay for.

Nice room but no hot tub or whirlpool in the rooms

Nice place but was not worth what i paid

The staff was very friendly and the ambience was nice. However, the room was very cramped and had to be careful not to fall over columns and bed on the way to the bathroom. Walls were thin and there was no facial soap provided.

Did not meet our expectations compared to the photos of the property online. The room was very small and some areas were not well cleaned or well maintained, particularly in the bathroom. It’s an older building and the walls are very thin. We had planned to stay for four nights but checked out and switched to another hotel after two.

This hotel is in a good location for those visiting the city. I saw The Late Show at the Ed Sullivan theater and that was close by. The hotel was in rough shape. There was a dumpster out front for trash from renovations, that was off putting. The condition was clearly dated. A once beautiful building is now pretty run down. The room was in rough shape, the carpet was stained, the entertainment center was really weathered and had fresh sticky paint. There was a loose wire sticking out of the air conditioning unit. The fridge furniture door was broken and leaning down and open. The curtains were worn. The shower curtain had tears. The shower head was busted and leaked everywhere. The faucet handles hit the wall when you turned them. The toilet paper was sand paper doubling as toilet paper. I was pretty bummed for the price. I won't stay here again. The staff was pretty good. They were obviously employees who had been there for a very long time. Some were clearly jaded and the bartenders in particular were unwelcoming. The food was pretty bad, I do not recommend at all. If you're desperate order something. Overall, barely average. Would not recommend until they address the above.

Will return. One of the nicest hotels near the theater, shopping, and dining. Staff friendly and fun!

Great location. Staff was very accommodating when we had a few minor issues

Avoid this place during the Christmas season if you want personal assistance

Great stay for a weekend. The hotel has spacious rooms which is not common in NYC. The staff was friendly and nice. Valet parking is moderately priced.