North China Kid friendly Vacations

I have been loyal to this hotel for over 15 years. I was married in this hotel. So, it is with a heavy heart that I say it has been in decline for many years under the management of a European GM. There are no toiletries in the rooms because Pieter says this is China policy. I stay in dozens of hotels in China and this seems to be the only one that doesn't provide toiletries or has heard of the "policy." The place is getting old and I had to change rooms this stay because the first room had a very musky smell and there was incredibly loud construction noise. I was informed that this came from the project in the photo I will attach. I mentioned to the management that they should disclose this loud construction on Expedia so that guests can (at the very least) request a room on the side of the hotel that does not face the construction. I have tried on multiple occasions to share my advice with the management here but, as was the case on this trip, the GM does not even reply to the e-mails I sent him. The rest of the staff is very good and tries hard but the person at the top is very frugal and he has degraded this great hotel with a hundred small, silly changes. At the same time, they launched a big "rebrand" a few years ago which I'm sure cost a fortune. I don't think anyone cares about the rebrand. They care about arriving in a room where there is a toothbrush and the business lounge serves actual food rather than a can of chips and a jar of nuts.

Great stay!

The room was very clean and spacious. The staff is phenomenal. They gave us great suggestions, helped when we had an emergency, and made sure we were taken care of. Elena and the whole team is great! The location is perfect! ~25 min walk to the Forbidden City and a 1 min walk to Wangfujing Street. My only critique is there are limited vegetarian options at the hotel restaurant. You’ll need to take a taxi to go to a large supermarket. Otherwise it was a great stay.

This is a great hotel. We very much enjoyed our stay. Recommended.

Superb! Great location, will stay there anytime! Hardly recommended

I have been loyal to this hotel for over 15 years. I was married in this hotel. So, it is with a heavy heart that I say it has been in decline for many years under the management of a European GM. There are no toiletries in the rooms because Pieter says this is China policy. I stay in dozens of hotels in China and this seems to be the only one that doesn't provide toiletries or has heard of the "policy." The place is getting old and I had to change rooms this stay because the first room had a very musky smell and there was incredibly loud construction noise. I was informed that this came from the project in the photo I will attach. I mentioned to the management that they should disclose this loud construction on Expedia so that guests can (at the very least) request a room on the side of the hotel that does not face the construction. I have tried on multiple occasions to share my advice with the management here but, as was the case on this trip, the GM does not even reply to the e-mails I sent him. The rest of the staff is very good and tries hard but the person at the top is very frugal and he has degraded this great hotel with a hundred small, silly changes. At the same time, they launched a big "rebrand" a few years ago which I'm sure cost a fortune. I don't think anyone cares about the rebrand. They care about arriving in a room where there is a toothbrush and the business lounge serves actual food rather than a can of chips and a jar of nuts.

Great stay!

This is a great hotel. We very much enjoyed our stay. Recommended.

This is a great hotel. We very much enjoyed our stay. Recommended.

Everything was excellent.

Great stay!

Superb! Great location, will stay there anytime! Hardly recommended

This is a great hotel. We very much enjoyed our stay. Recommended.

Everything was excellent.