Route Napoléon Kid friendly Vacations

The hotel with everything!

Room was just ok. Service at front desk was not the best, pool was kinda gross :(

The location is one of the best aspects of this hotel — just two or three blocks away from the hustle and bustle of downtown, making it an easy short walk to the city center and waterfront. Our room was a double with an additional couch that could sleep two more guests, though we never used it. Unfortunately, the stay was disappointing in several ways. The air conditioning shut down automatically during the night, and as a result, we never had a comfortable night’s sleep. The rooftop Jacuzzi was another letdown — it wasn’t easy to access, was poorly maintained, and frankly not worth using. We only stumbled upon it by accident. On the design side, the carpet color was unappealing, and its condition made the room feel less clean than it should have. Overall, while the location is very convenient, the comfort and amenities need significant improvement before I could recommend this hotel.

Hotel was superb; best Ive stayed in. The only drawback. It was a limited menu and items not available even though we ate early.

Clean and spacious room. Friendly staff. Great location

Everything was amazing! The staff took exceptional care of me on my birthday! I can't wait to go back!!

Did not use the spa or have any pets. After some confusion regarding the booking for a room with a walk in shower we were moved to one next door that did have - this took 24 hours and would have been much better if we had been given this first as it was requested due to mobility problems for my wife. added a little stress that we could have done without. Hotel and staff wonderful