Laos Golf Vacations

Palais Juliana is a bit faraway from the city center. More a business than a vacation place. The hotel could use some renovation. Limited dining services. Transfer included from and to the airport is convenient, as well as the possibility of a free shuttle around Luang Prabang.

The room was antiquated. Serious quality issues witht the bathroom especially to toilet

The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage. At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent! Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout. All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language. Our only suggestion for hotel management would be for restaurant staff to speak better English.

The hotel staff was amazing.

Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.

The hotel staff was amazing.

The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage. At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent! Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout. All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language. Our only suggestion for hotel management would be for restaurant staff to speak better English.

Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.

The room was antiquated. Serious quality issues witht the bathroom especially to toilet

The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage. At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent! Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout. All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language. Our only suggestion for hotel management would be for restaurant staff to speak better English.

This place and the staff were AWESOME!

Nice clean room and staff were friendly and helpful, close to market area and walking distance to the river.

The room was antiquated. Serious quality issues witht the bathroom especially to toilet