South of France Golf Vacations

Excellent! Highly recommend staying here.

Staff was very helpful and courteous.

This is a sweet little hotel walking distance from all the places to eat and things to do. We loved the vibe. It's on a little residential street so we loved seeing locals out and about.

Great staff and lovely amenities. Room is basic but does the job!

It was a nice room, staff was nice and the breakfast was very nice

Had an excellent time ,staff are very friendly and helpfull . We stayed over Cristmas and we were surprised finding a christmas card and chocolate in our room. I definetly recomand the hotel in the centre of Toulouse. I would deffinately come back to the Le Grand Balcone Hotel. Two very happy customers.

Overall a good experience, but by any means a great experience. For a hotel with these ratings, the expectations are not met: none of the showers worked properly- one was leaking, the other one didn’t work. The room is market as it has a balcony with ocean view: that was true, as was ‘some’ ocean view, otherwise it was a lot of ‘roof view’ of the adjacent building. Some of staff members was trying to do their best (the valet team was fantastic as they have a very hard job to move the luggage up and down on a lot of stairs), but some of them just average not something expected from a hotel with such ratings … and rates (ie at check out they charged us one night more for the parking, the offer for transportation was just outrageous- ie 3 times the taxi rates for same type of car…). On the other hand, pleas do yourself a favor and don’t go to the hotel’s restaurant: the service is just bad and the food not so great either (at least for the expectation from a Michelin star restaurant). Let’s start with the reservation: we asked for dinner reservation, and they booked us at 8:00 pm, when the best time is 7:00 pm so you can enjoy the sunset- they didn’t mention / offer this, albeit the restaurant was half booked when we arrived. They asked for formal dressing: don’t worry - they do not reinforce: the people are showing up in T shirts and flip flops. Now the service: we asked for sparkling water, obviously they brought us still water; they brought us the drinks ordered by others …

Gorgeous hotel. Loved our stay there!

Great location very close to the station. Breakfast could have been better and there was a lack of space for breakfast. Room was clean enough as a base to explore the city

Charming little Hotel I have stayed there several times and I will be back.

Very friendly staff. Rooms are spacious enough. One of the best hotels in area.