Mekong Lowlands Cheap Vacations

The staff very kind, professional and helpful

The only negative were slow elevators. The roof top restaurant and pool were superb.

The staff at this property are incredible. They are attentive, quick, polite and go above and beyond. We were upgraded room, and it was a great size, with a lovely bed and incredibly clean. The one minor problem is you can hear a lot of noise from outside of the room, and we’re woken up on a few occasions by children running around and playing in the corridor directly outside - but this seems to be a parenting issue and not the hotels fault, whilst other guests slept it’s poor form. The pool could be cleaner, especially with debris at the bottom of the pool, but is still a lovely space to sit outside. The sun loungers could be cleaner and the pool towels but this is a minor issue. The hotel is great and it’s easy to get tuktuk anywhere. The food quality for room service could be better again, but for a four star hotel it’s understandable. The breakfast is good. The staff really made our experience and we would stay here again, maybe slightly overpriced however if the small improvements were made the price would be completely fair.

The staff very kind, professional and helpful

The only negative were slow elevators. The roof top restaurant and pool were superb.

The staff at this property are incredible. They are attentive, quick, polite and go above and beyond. We were upgraded room, and it was a great size, with a lovely bed and incredibly clean. The one minor problem is you can hear a lot of noise from outside of the room, and we’re woken up on a few occasions by children running around and playing in the corridor directly outside - but this seems to be a parenting issue and not the hotels fault, whilst other guests slept it’s poor form. The pool could be cleaner, especially with debris at the bottom of the pool, but is still a lovely space to sit outside. The sun loungers could be cleaner and the pool towels but this is a minor issue. The hotel is great and it’s easy to get tuktuk anywhere. The food quality for room service could be better again, but for a four star hotel it’s understandable. The breakfast is good. The staff really made our experience and we would stay here again, maybe slightly overpriced however if the small improvements were made the price would be completely fair.