Ko Jum Cheap Vacations

All staff members worked exceptionally hard. One person managed all duties, including driving the shuttle, housekeeping, concierge services, and luggage transportation. The restaurant team was consistently unaware of our VIP discount and encountered repeated issues. Towels were limited, old, smelled bad, and torn, which is uncharacteristic of a VIP hotel listed on Expedia. We used Expedia for our two-week stay, but this hotel was the worst option. The tour arranged by the hotel was also disappointing—unable to see what we paid for. On the last day, the tour agent tried to charge us 500 baht for a Grab ride to the airport, although it only cost us 300 baht via our app. We expected these services to be reliable and honest.

Clean, modern rooms and great pool areas. Staff were very friendly, and cocktails were excellent. Fitness facilities were well maintained, and the beach is just a 5‑minute walk. Only improvement needed is more shaded spots at the rooftop pool, as it gets very hot in the sun.

We had a lovey stay at the hotel, it just needed updating. The breakfast was brilliant and the location was fantastic, perfect side to watch a sunrise and very short walk to watch it set on the West side. Rooms were the small problem, it just needs investment as all a little dated. Staff were incredibly helpful and lovely.

Friendly staff, lovely clean rooms, nice pool area.

Room was clean. Staff was very kind.

Had to wait an hour for our room to be ready, staff are overly friendly, lamp in room wasn’t working so had techs in the first hour we had checked in then again Amazon prime wouldn’t work and the techs were in our room hours and couldn’t fix it. Pools are not heated so couldn’t even swim in them and blocked from any sun. Also wouldn’t allow us to pay for a later checkout as our flight home is 9pm we wanted to checkout 4pm and couldn’t so spent hours waiting around outside before our transfer

nice people, excellent breakfast, good rooms

Booked a king deluxe suite with partial ocean view and small pool/bathtub on balcony based on pictures on Expedia. Room was much different, no view and nothing on balcony. Front desk staff told me the online pictures are wrong and I got the right room.

We had a lovey stay at the hotel, it just needed updating. The breakfast was brilliant and the location was fantastic, perfect side to watch a sunrise and very short walk to watch it set on the West side. Rooms were the small problem, it just needs investment as all a little dated. Staff were incredibly helpful and lovely.

Room was clean. Staff was very kind.