Grand Canyon Track Beach Vacations

Our stay at The Ultimo was great. Room was clean and comfortable, staff were friendly and the location is superb.

It was overall good experience including all necessities.

Brilliant location. Walking distance to Town Hall Station and supermarkets. Close to the main attractions too. Rooms are a bit outdated but it looks like they will revamp them sometime soon because our bathroom was brand new and modern. We requested a couple of things that were missing in our room mainly in the kitchen, and the front desk was very responsive and attended to our needs promptly. They even replaced our safe that was broken. I would stay with them again but I would check first if the rooms have been renovated. The coffee shop downstairs was great too. Friendly staff and delicious food.

Staff were very helpful on reception

Our suite has visible stains in the carpet, staff very friendly, but always seemed confused. The breakfast service is almost non-existent, if you wanted service you almost have to chase someone down, or just skip whatever you wanted.

Friendly and helpful staff (we were able to get an early check in too). Fabulous location, close to cruise port and easy walk to downtown.

Absolutely stunning!

Our suite has visible stains in the carpet, staff very friendly, but always seemed confused. The breakfast service is almost non-existent, if you wanted service you almost have to chase someone down, or just skip whatever you wanted.

Brilliant location. Walking distance to Town Hall Station and supermarkets. Close to the main attractions too. Rooms are a bit outdated but it looks like they will revamp them sometime soon because our bathroom was brand new and modern. We requested a couple of things that were missing in our room mainly in the kitchen, and the front desk was very responsive and attended to our needs promptly. They even replaced our safe that was broken. I would stay with them again but I would check first if the rooms have been renovated. The coffee shop downstairs was great too. Friendly staff and delicious food.

Friendly staff at check-in - I was able to drop my heavy backpack hours before checkin began. Clean and beautiful room that still looks new. Great location close to train stations, Aldi and many food options. Only negative was that one of the bar staff was unfriendly and borderline rude. A comment that my friends also made during our catchup in the lobby. This is not what I expect from Ace properties after frequenting them since 2009.

Great rooms, staff super helpful

Pool and hot tub had been listed as amenities but were closed. They offered the amenities at a sister hotel about one mile away. The bathroom sink did not drain well. No towels available at the gym. The front desk staffers were friendly and helpful.

Brilliant location. Walking distance to Town Hall Station and supermarkets. Close to the main attractions too. Rooms are a bit outdated but it looks like they will revamp them sometime soon because our bathroom was brand new and modern. We requested a couple of things that were missing in our room mainly in the kitchen, and the front desk was very responsive and attended to our needs promptly. They even replaced our safe that was broken. I would stay with them again but I would check first if the rooms have been renovated. The coffee shop downstairs was great too. Friendly staff and delicious food.

Room was pretty good but could do with some tlc