Tenerife South Beach Vacations

Jose (Dude) at the pool has the best service

Lovely resort with great facilities and kids activities but felt a bit cheated by the "all inclusive", which wasn't really all-inclusive and ending up spending about £200 on extras including having to pay £25 to go in the Spa

Yes lovely place. Clean, nice views, many pools.

We have not given a 5 star for the following reasons: - No quiet pool/areas in hotel for adults only. This would be easy to do with the pool on one of the levels. - Breakfast very busy and had to wait in line for several minutes for table. - On first day at breakfast we were not introduced to how things worked, just left to figure it out. - At breakfast sometimes tea/coffee arrived and sometimes it did not. - As a 5 star hotel I would have expected a fresh omelette station at breakfast. - Design of hotel has flaws … as quite a few apartments have their own private pool or hot tub I think there is the assumption that theses will be used to free up the main pools for apartments without private pools but this is not the case as we stayed directly above apartments with private pools and private pools were hardly used with those families going to the main pools thus meaning that there was the age old problem of limited sun beds and bed blockers with towels and no supervision of this. Pools too small for size of hotel with not enough beds. Not a 5 star hotel in our opinion.

Very quiet and relaxing. Room and all areas spotless. Staff very friendly and attentive.

Jose (Dude) at the pool has the best service

Lovely resort with great facilities and kids activities but felt a bit cheated by the "all inclusive", which wasn't really all-inclusive and ending up spending about £200 on extras including having to pay £25 to go in the Spa

We have not given a 5 star for the following reasons: - No quiet pool/areas in hotel for adults only. This would be easy to do with the pool on one of the levels. - Breakfast very busy and had to wait in line for several minutes for table. - On first day at breakfast we were not introduced to how things worked, just left to figure it out. - At breakfast sometimes tea/coffee arrived and sometimes it did not. - As a 5 star hotel I would have expected a fresh omelette station at breakfast. - Design of hotel has flaws … as quite a few apartments have their own private pool or hot tub I think there is the assumption that theses will be used to free up the main pools for apartments without private pools but this is not the case as we stayed directly above apartments with private pools and private pools were hardly used with those families going to the main pools thus meaning that there was the age old problem of limited sun beds and bed blockers with towels and no supervision of this. Pools too small for size of hotel with not enough beds. Not a 5 star hotel in our opinion.

Jose (Dude) at the pool has the best service

Lovely resort with great facilities and kids activities but felt a bit cheated by the "all inclusive", which wasn't really all-inclusive and ending up spending about £200 on extras including having to pay £25 to go in the Spa

Yes lovely place. Clean, nice views, many pools.