Sarso All inclusive Vacations

Interesting hotel in a great location with pleasant staff

Very beautiful hotel, beds were great, location walking distance from all attractions.

Center city location was perfect for us. All of the staff were very friendly and helpful and the breakfast was excellent.

Breakfast could have been earlier, heat control was not the best. The hotel overall was good.

Wonderful staff, beautiful historic building, great location. However, issues with my room (broken lamp, sconces not working, cold showers) and street noise even in upper level rooms. It was a nice stay overall, but a bit overpriced for the issues I experienced. It didn’t quite meet my expectations for quality.

Very beautiful hotel, beds were great, location walking distance from all attractions.

Wonderful staff, beautiful historic building, great location. However, issues with my room (broken lamp, sconces not working, cold showers) and street noise even in upper level rooms. It was a nice stay overall, but a bit overpriced for the issues I experienced. It didn’t quite meet my expectations for quality.

I’m writing this review with mixed feelings, as my March stay at this hotel was excellent – the room was in great condition and the service was outstanding. Unfortunately, my recent visit fell far short of those expectations. Upon arrival, my initial room had an unpleasant odor that made it uninhabitable, requiring me to request a room change. The spa facilities were poorly maintained, with what appeared to be half-eaten fruit left in the area throughout my entire stay. The gym experience was particularly disappointing due to unprofessional staff behavior. During my workout, staff members walked through my exercise space without any acknowledgment or courtesy while I was warming up. On a positive note, the general hotel staff were nice and helpful throughout my stay, which made the other issues even more disappointing by contrast. Given how pleasant my previous stay was, I had high expectations for this return visit. Unfortunately, the decline in room quality, facility cleanliness, and gym staff professionalism made for a truly disappointing experience overall. I hope management addresses these issues to restore the standards I experienced during my March visit.​​​​​​​​​​​​​​​​