Verde Island All inclusive Vacations

Overall, our stay at Golden Phoenix Hotel was nothing short of great. Staff was helpful as soon as we arrived and check in and check out process was smooth and easy. Room service was also great and reasonably priced and the breakfast was great! Will definitely book a stay here again

This is June the very best value for the money hotels in heart of Makati. Walkable to Greenbelt and all around immediate area. Great restos nearby a block away. Good gym and pool for travelers. Seem to have upgraded beds as ours had a pillow top or topper. BIG rooms and nice place. Staff is excellent. Our go to most times in Makati.

This is advertised as New Coast. When we got there the hotel had changed its name and was closed. The staff took us to the Diamond hotel in a van. The Diamond hotel Was excellent.

Hotel staff are very helpful and friendly

Stayed for 5 nights, for the price it was worth it. Loved the amenities and the overall vibe of the hotel from the staff to the location, will definitely be back if we are ever back in the area.

Amazing host ! Beautiful location!

This is advertised as New Coast. When we got there the hotel had changed its name and was closed. The staff took us to the Diamond hotel in a van. The Diamond hotel Was excellent.

Overall, Service was prompt and accomodating. Rooms were tidy and bright, though the room notes may need a redesign; the placard where the room service menu and appliance instructions QR code was easily missed, and some of the appliance are in need of maintenance. Pyang and Maria from the breakfast team were a delight to see, and the pasta from Toscana was tasty. Wine list could use more by-the-glass options. Front desk is prompt, pragmatic and efficient, but needs more of the Filipino Warmth and Hospitality that we are known for worldwide. Hallways from the lifts to the room were consistently warm

Hotel staff are very helpful and friendly

Such an amazing hotel. Excellent customer service. Travelled with family and rented two rooms, palace suite. One of the best I’ve stayed at.

Overall the location and the property were great. It’s walkable to many restaurants and places nearby and was easy to get a ride in front of the building. The property itself was well maintained for the most part and kept clean. Communicating with the staff was very well regarding issues that came up. My only gripe was that we had communicated with management that we wanted to leave our baggage after check out for roughly an hour and was told that it was ok to do so only to go down to the front desk lobby and find out that they don’t offer this. Luckily the front desk was able to compromise and allowed us to leave our stuff with the condition that 1 person stayed to keep an eye on them despite the initial statement that we could only leave our stuff for 15 mins.

This was a great hotel. Very beautiful inside and the room was comfortable, large, and clean. The security guards at the door were always nice and helpful. I didn’t like that the key is what keeps the power on in your room and they don’t give you an extra key. So if you’re traveling with a companion and need to go out while they’re still sleeping, you have to ask the staff to unlock your room for you. But there was rarely any staff at the front desk! It was a little annoying. They should give you at least two keys, especially if one of them is needed to keep the lights on. Also, the restaurant is not operational.

Charming hotel very close to Burnham Park. Delicious breakfast comes free with the room.