Verde Island All inclusive Vacations

Very clean room but only had one bathrobe and wife had one and me nothing

Amazing suite, pool is first class, too may restaurants in the hotel that I did not get to eat at all of them. Will stay again!

We didn't buy breakfast meal.

Large hotel and very helpfull staff and so strongly recommended as a hotel visit. Some of the rooms are in need of refurbishing to bring hotel up to night standard

Our room power was off I don’t know what time as when I woke up in the morning i was sweating. Had to call maintenance to check and fix our electcity in the room. At night time I called for complementary water so I can take my medication in the morning but it did not come so my medication administration was late. My check in time was also terrible as member in our group is only 17 years old and the other 2 members were nith of legal age how ever they want to call the parents for parents consent. I asked why the 18 years old and the 19 years old need parents consent if they are already of legal age. Finalky they allow us to check in but i was put on the spot as my reservation is not refundanle and they were saggesting that I schouls check in to the next jotel in the vicinity. I tried to plead if they can allow us to check in as we came so far. Finally we have to contact the mother of the 17 years old to give concent so we can just stay in the hotel

Cleanliness needs improvement

Amazing suite, pool is first class, too may restaurants in the hotel that I did not get to eat at all of them. Will stay again!

Large hotel and very helpfull staff and so strongly recommended as a hotel visit. Some of the rooms are in need of refurbishing to bring hotel up to night standard

Kitchen is complete with utensils and the penthouse is clean check in process is easy and the host is very pleasant and very accomodating with oir questions. Parking fee is reasonable. Love that the penthouse has 2 balconies. Thank you for making our stay memorable family of 7

Large hotel and very helpfull staff and so strongly recommended as a hotel visit. Some of the rooms are in need of refurbishing to bring hotel up to night standard

We had an excellent stay here at Okura. The room was so clean, homy vibe feeling and very spacious. The staff was all so helpful, very warm and accommodating. I will definitely stay here again if given an opportunity. Thank you Okura.

Kitchen is complete with utensils and the penthouse is clean check in process is easy and the host is very pleasant and very accomodating with oir questions. Parking fee is reasonable. Love that the penthouse has 2 balconies. Thank you for making our stay memorable family of 7

Very beautiful place and the property was very beautiful and clean will definitely rent again

We had an excellent stay here at Okura. The room was so clean, homy vibe feeling and very spacious. The staff was all so helpful, very warm and accommodating. I will definitely stay here again if given an opportunity. Thank you Okura.