Alsace-Lorraine All inclusive Vacations

Pillows were terrible They lack staff only one was available and was not cooperative or helpful

Excellent hotel, in an excellent location for Montmartre/Pigalle. Beautifully decorated interior, sometimes the reception is the high point and the rooms less impressive, not here - our top floor room was amazing, with top quality furnishings and 3 small terraces with views of Sacre Coeur - an added bonus. All the staff were friendly and helpful and made us feel really relaxed. Excellent breakfast too. We would definitely come back.

Very accommodating with beautiful modern room and bath

Loved checking into this hotel. Whoever was the woman at reception on the 16th of July, 2025 is spectacular at her job. She made me feel incredibly special. And made me look forward to coming back to the hotel with the family. The entire staff is very nice including super nice restaurant staff. Speaking of which their hotel restaurant is not to be missed! It’s more art than food. Or both :) The hotel is a little oasis in the middle of Paris. Almost forgot to mention the little open space/terrace rooms have perfect places for reading. Cozy as can be. The entire vibe of the room felt something out of a storybook.

Best hidden gem in Paris!

Loved checking into this hotel. Whoever was the woman at reception on the 16th of July, 2025 is spectacular at her job. She made me feel incredibly special. And made me look forward to coming back to the hotel with the family. The entire staff is very nice including super nice restaurant staff. Speaking of which their hotel restaurant is not to be missed! It’s more art than food. Or both :) The hotel is a little oasis in the middle of Paris. Almost forgot to mention the little open space/terrace rooms have perfect places for reading. Cozy as can be. The entire vibe of the room felt something out of a storybook.

Amazing service and beautiful hotel

The staff were friendly and helpful for the most part. The rooms are cute but need a deep cleaning. For an average cost of $1,000 a night I expect my room to be in prestige condition. It was not. The furniture and rugs were filthy. Also, the staff twice entered my room after a quick knock. One was checking to see if the room had been cleaned and the other one insisted he needed to check the mini bar stock. I was in bed half dressed taking a rest at 3pm. The level of unprofessional was baffling. As two women traveling alone in a foreign country, it was very disturbing. Safety for their customers is definitely not a priority nor is their privacy. We won't be back.

It was close to many attractions and for convenience.

AC does not work. Was not expecting to be so uncomfortable given how much we paid. Hotel paid lip service but did not seem to care at all. No Expedia perks were provided - wine, spa and breakfast.

The hotel is cute , old charm . Definitely needs a glow up . Our issue was there was a power cut with no AC our first night and the next day the AC was not working . Staff said they would look into It but it wasn’t fixed . Rooms were spacious , clean , the staff was nice . But no power and no Ac was hard in the summer with our baby . Vacation should Be comfortable .

Perfect location, staff was very friendly!!

Loved checking into this hotel. Whoever was the woman at reception on the 16th of July, 2025 is spectacular at her job. She made me feel incredibly special. And made me look forward to coming back to the hotel with the family. The entire staff is very nice including super nice restaurant staff. Speaking of which their hotel restaurant is not to be missed! It’s more art than food. Or both :) The hotel is a little oasis in the middle of Paris. Almost forgot to mention the little open space/terrace rooms have perfect places for reading. Cozy as can be. The entire vibe of the room felt something out of a storybook.

Excellent hotel, in an excellent location for Montmartre/Pigalle. Beautifully decorated interior, sometimes the reception is the high point and the rooms less impressive, not here - our top floor room was amazing, with top quality furnishings and 3 small terraces with views of Sacre Coeur - an added bonus. All the staff were friendly and helpful and made us feel really relaxed. Excellent breakfast too. We would definitely come back.