Pfaffenwinkel All inclusive Vacations

I found black hairs through out my room, we reserved the wellness space to wrap up our trip, I spoke with 3 different people to ensure the space would be ready for us, it was not - I was brought down in the pitch black & the sauna was not on - I understand there can be issues, but the issue should have been known before trying to use the space - also, the bath tub is way too high, I slipped trying to get out which left a bruise

The wait to check in was quite long, hard when you are exhausted with traveling. When we got to our room, however, we were so surprised. The room was beautiful! The beds were comfortable and the fluffy duvets made our sleep lovely. Thank you.

Superb

No laundry provided even when it’s on the hotel website. The cleaning of the room should be daily or when it’s required on the spot not asked one day before for the next day. The location it’s a little bit far from the city but there’s good choices of supermarkets and restaurants.

Did not have a restaurant at the facility their breakfast was OK but very unoriginal access to public transport was good but limited eco-friendly with language assistance

I found black hairs through out my room, we reserved the wellness space to wrap up our trip, I spoke with 3 different people to ensure the space would be ready for us, it was not - I was brought down in the pitch black & the sauna was not on - I understand there can be issues, but the issue should have been known before trying to use the space - also, the bath tub is way too high, I slipped trying to get out which left a bruise