Cairo Governorate All inclusive Vacations

the 1st room i was given was NOT the room i booked. i reserved an Elite Room with Jacuzzi and Pyramids View. the one they gave me had neither - it was the smallest and cheapest room they had. i did not accept. luckily i had a picture of my booking and threatened to leave. "Magically" someone had left early that day. their room was being cleaned; it was similar to the one i had booked. i accepted it based on their promise to move me into the proper room the following day. as far as i'm concerned, they should have or ought to have declined my reservation because they knew well in advance ( booked mid January for possession mid Feb ) that they had NO room available at check-in. the 2nd room had a view and a jacuzzi ( which had a back panel missing and the front was detached from the top ). not very enticing to look at nor use. the electrical sockets were missing covers and were wobbly - didn't use because i was afraid of electrocution. in any event, i was moved into the proper paid for accommodation the next day. there was an issue with the curtains. i was told that someone would repair them the next day. i used some chairs and fixed them. 2 days passed but no one came. the staff was eager to help but follow thru was lacking. on 2 consecutive days i had to ask for towels because either housekeeping forgot to replace them or had none available at the time they cleaned up. the hotel is located fairly close to the GEM and pyramid complex but it also abuts 2 major busy and noisy str

Room was large and in general clean, but walking in the room in bare feet, my feet were so dirty from the floor

The host at the rooftop is excellent. The guy (Muhammed) working the late evening front desk shift until the morning is very helpful, speaks good English, and overall honest. The girl working the front desk is a liar very dishonest. My dining bill was 1887 egyptian pounds (I gave the host a tip on the table) and decided on her own to round up my tab. I paid it because she said she had no change. When I paid my taxi to the airport again they had no change so I did not accommodate her scheme. I gave a tip to the taxi driver directly. The only reason I'd advise not to stay here again is because it's 22 minutes away from the new museum and about 25 minutes away from Sphinx. 45 minutes from the Airport with no food options within walking distance. We tried walking to a corner store and restaurant but the side streets were dirt and no one could understand us on how to reach the restaurant. The alleys had been bricked off where the map thought it was a road to pass through.

our family of 7 enjoyed the property but were surprised to find out that the pool was not included in the rental. At nearly 10 dollars usd per persons eyptian equivalent, it would have cost our family 70 dollars a day to swim. My kids love swimming so this may be a pass next go to egypt. otherwise it was a nice property and we really liked the room and the close walking distance to a grocery store!

Very nice place , location,view, rooms

General conditions of rooms and amneties. Slow service. 3stars

Room was large and in general clean, but walking in the room in bare feet, my feet were so dirty from the floor

Very nice place , location,view, rooms

Staff was very helpful and friendly, they were ready to help and they replied to messages super quick. They also helped us with a full day tour

Beautiful clean apartment. Amazing host, very resourceful, safe and quiet neighborhood. Grocery is close by. Highly recommended.

Loud music until midnight both night I stayed. WiFi not great, and they changed the code after 24 hours

Room was large and in general clean, but walking in the room in bare feet, my feet were so dirty from the floor

Excellent all around! The view was amazing, very kind hosts, clean and modern room with a super comfy bed. I can’t say enough, I’d stay here again!