Panduwasnuwara Adventure Vacations

Great staff. Smaller boutique hotel had thenfeel.of personal service

Great pool, buffet and comfortable clean rooms. A great place for a family holiday. The hotel is isolated in not the best neighborhood I’m afraid. But as we went all inclusive we didn’t need to leave the property.

A little difficult to find but a great little spot in the heart of the city. Our room was lovely, very clean and the staff were very attentive. Food was very nice, if a little pricey

Spacious clean rooms with sea view

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Excellent breakfast was excellent and very clean and modern comfortable rooms Overall an excellent stay in an excellent hotel

We thoroughly enjoyed our stay at Waterland. It is convenient for the airport but in a quiet spot, situated by the river. It is beautiful. We had a great private villa with a good size pool. The staff and service were excellent. In particular Raganan was brilliant and looked after us very well. Incredibly good value for money and a short Tuk Tuk ride into Negombo town.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

Great staff. Smaller boutique hotel had thenfeel.of personal service

Spacious clean rooms with sea view

Fabulous room, very tastefully appointed, with a huge bed and good size en-suite shower room. The staff are, without exception, friendly helpful and obliging. The architecture is unusual, attractive and interesting, with a little bit of a safari lodge feel to it. The villa is a little bit remote but there is easy access to local facilities via taxi, or Tuk Tuk. Our only slight disappointment was the limited range of choice from the menu available in the evenings and the portions were sometimes less than might be expected. In summary, a fabulous place to relax for a few days among quiet surroundings and you may be lucky to have some interesting wildlife visitors.

Great pool, buffet and comfortable clean rooms. A great place for a family holiday. The hotel is isolated in not the best neighborhood I’m afraid. But as we went all inclusive we didn’t need to leave the property.