Puerto del Carmen Adventure Vacations

What’s good - Hotel is lovely, modern - Rooms are roomy and spotlessly clean - Staff are great - Food choices good and good quality - Drinks choice is great, especially in the main bar - Entertainment good, especially in the main bar What’s not so good… - Location, it’s a little bit away from the strip (but I knew that when I booked) - Whilst food choices are great, nothing is ever hot. They need to find a way to ensure that items are kept hot - A La Carte issues, I booked all inclusive via Expedia but the hotel advised me that Expedia customers didn’t get access to this restaurant. After pointing out that no where on either the hotels website or Expedia did it state this, they agreed to give us a night in the restaurant but this should never have happened

Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times next year. Can’t wait!

Always a great hotel, hence why we have returned for 3 years. Excellent New Years Eve buffet and inclusion

Excellent spacious apartments and superb food and cocktails

The staff were very helpful

Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times next year. Can’t wait!

What’s good - Hotel is lovely, modern - Rooms are roomy and spotlessly clean - Staff are great - Food choices good and good quality - Drinks choice is great, especially in the main bar - Entertainment good, especially in the main bar What’s not so good… - Location, it’s a little bit away from the strip (but I knew that when I booked) - Whilst food choices are great, nothing is ever hot. They need to find a way to ensure that items are kept hot - A La Carte issues, I booked all inclusive via Expedia but the hotel advised me that Expedia customers didn’t get access to this restaurant. After pointing out that no where on either the hotels website or Expedia did it state this, they agreed to give us a night in the restaurant but this should never have happened