Midi-Pyrénées Adventure Vacations

Overall, absolutely not to par with an 4-star hotel, more so of a factory. Check-in was impersonal and staff looked a bit at lost. The hotel is located in the thick of things, which is convenient - easy walk to most main attractions, lots of restaurants to choose from, but the area is absolutely hectic at times - if you want to avoid crowds, this is not the place. The room was quiet, but the corridors and the rooms are in dear need of an uplift. Cleaning was not satisfactory - dust, stains, old pair of underwear (not ours) discovered in the closet. This is not what we remembered from the Novotel brand, at all.

Hotel is a poorly decorated place (really ugly carpet, strange lights outside each room that make the hallway feel like a toaster oven, very odd diders between tables in the Dining Room). It was really hard to regulate the room temp, so was a little too warm for me. The bartender (maybe the manager) was not very nice or warm. The Irish woman at the front desk and the transport driver were both great! The meal in the dinning room was about one of the worst I ever had! A restaurant in France should be closed for serving that crap! (Ceases salad with chicken). In all honesty, I would avoid the place!