Eastern Europe Adventure Vacations

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

The food was good..the drinks were awesome..A/C was perfect

Excellent service, friendly staff and was able to extend check out after running my marathon. Will always book here when running the LA marathon

Beautiful location and all staff were extremely friendly and helpful. Small details were attended to as well. Would definitely come back here.

Woke up to construction banging at 7:30 am. Check out time is 11. I feel that you could suspend any hammering or severely loud machinery use before that time. We called the desk- they were not only unapologetic they said there was nothing to do and didn’t care that our paid stay was being disrupted. Wont stay again which is sad because we stayed before and liked the property. Also the Ondori restaurant was a let down. Ate there before and the food was hauntingly good so we returned. The meat was overly velveted where it was perfectly crispy and flavored before. Taste wasn’t the same. To top it off we were put into the front corner by the exit and all the casino and wait line noise. Meal was RUINED when a large family walked up with BO that stank so badly. The front area having the open area just let the smell invade our table. Stopped eating wait forever for a server. When one never came and I got tired of listening to the 7-8 children screaming and playing RIGHT next to me on the other side of the “wall” wooden screen I had enough. Got up and told the staff at the desk the family was loud and smelly and ruining my meal and I wanted a check and to leave because it had been that long without any waitstaff checking in after giving us our food. Overall I gave the okay rate only because the security was nice for no reason and the bathroom looked newly renovated. The service needs to be greatly improved otherwise. Again. Not a returning customer.

Everything, in general, was wonderful—the breakfast was exquisite. My regards go out to the entire staff, including all the Dominicans and other Latinos I met; the service at the bar was exquisite, and everyone was truly great. As for cleanliness, I give them 200% out of 100%. This was my first time in New York, and let me tell you: on my next visit, I will definitely return to this hotel—it is perfectly centrally located.