Iturup Etorofu Adventure Vacations

I liked the location and the room itself was fine. My only complaint was the hotel had an offputting scent (wet carpet/wet dog). I can't really describe it and it unfortunately made my stay less enjoyable.

Loved having a balcony

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Beautiful hotel with a history. Friendly staff, comfortable rooms, and very accommodating!

The hotel was spotless and the staff were very nice. When we arrived there was a woman screaming in the lobby. Additionally the gym was new yet had a must order and down in the basement. It was called a spa yet not a spa. Breakfast beautiful and delicious as was the night lounge upstairs

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Loved having a balcony

Beautiful hotel with a history. Friendly staff, comfortable rooms, and very accommodating!

friendly staff. great clean hotel. everything is around near by

Very good service,the hotel very clean and smell fantastic

One block from Times Square busy yet so centrally located to all we wanted to see! We enjoyed the hotel and we could walk or use the subway system just on the corner. Many nearby restaurants and stores. Great service and clean rooms! Wifi is an additional charge.

All staff that I interacted with were polite and the hotel lobby is beautiful. I had 2 problems. First was at check in, the agent didn’t know the address for parking. They asked another agent and I was given the wrong address. 2nd booked a room that had 2 double beds and pullout sofa to my surprise the room had a see through glass shower had to shower with the lights offs. Strange choice for a hotel room reccommended for families.

Mattress was very uncomfortable.

Great service. Extremely comfortable and delicious.